we have stayed here several times before our holiday and have usually enjoyed it but this time several things just didn't go right. however we have since had a response from the hotel and this has been managed well. It is good when complaints are listened to and acknowledged. The room was lovely large comfortable and nice touches such as bathrobes. our disappointment was with the bar and restaurant staff and service. Briefly flat beer, being forgotten about whilst waiting for our table, cold food and then having to get out of bed get dressed to go to reception because they had forgotten to swipe our card on arrival and they said it couldn't wait until morning. But like I have said I am pleased with the response to our complaint and will be going back again. My star rating has been based on overall treatment and stay. We don't use the carpark so can't comment on this facility.
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- Also Known As:
- Radisson Blu Hotel, Manchester Airport Hotel Manchester
- Radisson Manchester
- Manchester Radisson