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“Better than expected”
4 of 5 bubbles Review of The Pendulum Hotel

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The Pendulum Hotel
Ranked #48 of 116 Hotels in Manchester
Bidford-on-Avon
Level Contributor
411 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
“Better than expected”
4 of 5 bubbles Reviewed 26 December 2013

The location of this hotel is near the Uni and only a few mins walk from Piccadilly Train Station. We drove and followed the directions to the car park just around the corner and it cost £10 for 24hrs parking but is only £2 for 24hrs at the weekend!

Reception staff were really friendly and welcoming on arrival. We were checked in really fast and efficiently.

The rooms can only be described as compact but are adequate for 1 or 2 if you want to just sleep in the room, if you like hanging out in the room and relaxing I don't think this is the place for you.

The double bed is against the wall, there is hanging space, bag stall, a desk, small TV, hair dryer. The bathroom has a sliding door, but the shower had good power. Even larger people especially as a couple might well find the room too small!

Breakfast was surprisingly good, a very good selection and the staff seemed to keep on top of the hot buffet so items were not cold/ dry e.t.c.

I think for a cheap and cheerful hotel convenient to Manchester city centre you should consider this hotel.

Would I recommend this hotel - Yes
Would I stay here again - for the right occasion Yes

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank delacourt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 1 January 2014
Dear Guest

Thank you very much for taking the time to tell us about your experience at the Days Hotel Manchester Centre city

It is always a pleasure to receive positive feedback and we can assure you that all team members have been given visibility of your kind words.

Our team work hard to deliver high standards of hospitality at all time and we are pleased that on this occasion there was no exception.


We really hope that we have the pleasure of welcoming you back to the hotel when your travels bring you back to Manchester.

Best wishes

Jay Ghannem

Front Of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,598 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
West Yokshire
1 review
3 of 5 bubbles Reviewed 22 December 2013

The room was very small, but adequate. I was going out for the evening, so just needed the bed and bathroom really. Would have appreciated better lighting. My main problem was that the room was cold. It had a small wall heater that kept cutting out, and a thin duvet. I was disturbed in the early hours a few times but this is during the Christmas period so unsurprising I suppose. It did mean, however that I was disturbed every hour until 3am and then couldn't get back to sleep....You get what you pay for.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Jan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 1 January 2014
Dear Guest

Thank you for taking the time to write your review, I was disappointed to hear of the issues you experienced during your most recent stay with us and I would like to apologies for any inconvenience caused.

I would like to assure you that all comments are acted upon and used to improve the products and service we provide to our guests. I am very sorry about the noise caused by the other guest during your stay and please accept our apologies.

Also i will be passing your comments regarding your room onto the Housekeeping Manager.

If you wish to discuss any of the issues you had during your stay in please email on jalelg@days-mcc.co.uk with a note of your contact details and I will make arrangements to contact you.

Kind regards
Jay Ghannem
Front of House Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 22 December 2013

This was my second visit to the Days Hotel Manchester City. The hotel is well-situated, very close to Piccadilly Station, and also to both the City centre and the Canal Street area. Very nice hotel, friendly staff.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
Thank Katy_Enfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 2 January 2014
Dear Guest,

Thank you very much for taking the time to tell us about your experience at Days Hotel Manchester City Centre.

We are so happy to hear that you enjoyed your stay with us and we look forward to seeing you again.

Kind regards
Jay Ghannem
Front Of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Midlands
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 December 2013

I arrived in Manchester Picadilly and my accommodation plans fell through last minute. I looked up local hotels and the Days Inn was very close to the station. I walked into the hotel and enquired about a room. Mayra, the receptionist was pleasant and very helpful and check-in was very easy. She also helped me plan my journey for the next day in Manchester and booked me a taxi for me to get to my destination the next morning. I was staying in room 504 and this was a cosy double room, but very clean and well presented. I got breakfast the next morning which had quite a variety served via a buffet. This was also fine. Overall my stay was very enjoyable and I found the staff to be very nice.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Claire D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 2 January 2014
Dear Guest

Thank you very much for taking the time to tell us about your experience at the Days Hotel Manchester Centre city

It is always a pleasure to receive positive feedback and we can assure you that all team members have been given visibility of your kind words.

Our team work hard to deliver high standards of hospitality at all time and we are pleased that on this occasion there was no exception.


We really hope that we have the pleasure of welcoming you back to the hotel when your travels bring you back to Manchester.

Best wishes

Jay Ghannem

Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrow-in-Furness, United Kingdom
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 December 2013

Situated just down the road from the polular 'Canal Street' and also not far from 'Picadilly' area.
Excellant hotel. very clean and nicely decorated. The staff are very helpful and polite.
First class food in the restuarant. Very reasonable prices. Will certainly stop here again.

Room Tip: Can't comment on ''fitnes and swimming'', asI didn't use these facilities...
See more room tips
  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 2 January 2014
Dear Guest

Thank you very much for taking the time to tell us about your experience at Days Hotel Manchester City Centre.

I am very pleased to hear you enjoyed your stay with us and we look forward to seeing you again for your next visit

Kind regards

Jay Ghannem

Front Of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Helens, Lancs
Level Contributor
72 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

Stayed here for 1 night for my birthday and the Christmas Markets.
From checking in to checking out, it was a really enjoyable stay.
Room were slightly on the small side but very clean and very well equipped, tea & coffee etc, TV, good shower, comfy bed...
The breakfast was a buffet style and had everything on there you can think of...full English, cereal, yogurt, cheese, cold meats...everything!
People in reception were very polite and welcoming and on Sunday night the receptionist even lent my girlfriend her umbrella!! Thanks!!
Would definitely stay here again without question...any questions feel free to ask...

Room Tip: 426 was inward facing and therefore not near a main road.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BobSt_Helens_Lancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 2 January 2014
Dear Guest
Thank you for taking the time and trouble to provide us with an online review following your recent stay with us here at the Days Hotel Manchester.

Its great to hear that you found the staff were polite and welcoming and that you found your room to be perfect. Our location is ideal for the city's excellent shops, bars, museums and etc..
We look forward to having the opportunity of welcoming you back to our hotel in the near future.

Best Regards
Jay Ghannem
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ramat Gan, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 December 2013

Service was poor: breakfast served from 08:30 am on Sunday. It took us 30 minutes to explain the manager that if we knew that when ordering the room, then we would not include breakfast. Only after 30 minutes (after more then 2 hours on train and 30 minutes of searching the hotel) he agreed to cancel the breakfast and not charge us for it (as we could not be able to enjoy it as we needed to leave the hotel at 07:30 am).
Room was big and clean.
Location: near Piccadilly rail station (although is took us 30 minutes to find out where is the hotel, as there are no signs or something which can help find it).
10-20 minutes walk from center of Manchester

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn

Helpful?
1 Thank Itay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this review, 25 January 2014
Dear Guest

Thank you for leaving a comprehensive review, highlighting not only the bad but also the good points of your stay. It was unfortunate to see your stay was not as comfortable as it could have been due to the unusual conditions you experienced. We don't want any guest inconvenienced and rest assured that your comments will be used for the purpose of bringing improvements needed.

Again, thank you for sharing your thoughts and we hope that you would consider us again on your next travel.

Sincerely,
Jay Ghannem
Front of House Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Pendulum Hotel

Property: The Pendulum Hotel
Address: Sackville Street, Manchester M1 3BB, England (Formerly Days Hotel Manchester City)
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#30 Business Hotel in Manchester
#43 Romantic Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Pendulum Hotel 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Pendulum Hotel Manchester City & Manchester Conference Centre is a fantastic 3*Hotel and Conference Centre, offering a perfect base for your city visit. The hotel is just 5 minutes' walk from Manchester Piccadilly Station for trains, trams and a free bus service across the city. The Hotel is also located 15 minutes' drive from Manchester International Airport. The hotel is conveniently located in one of the city's most fashionable areas for clubs and culture, within easy reach of the best bars, pubs, theatres, exhibitions and concerts, as well as Manchester City and Manchester United Football Clubs. The hotels facilities are impressive with The Conservatory Bar & Courtyard, The Hub Bistro and Coffee Bean Cafe serving meals and drinks throughout the day, alongside 24 Hour Room Service. The Pendulum Hotel is home to state-of-the-art business facilities courtesy of The Manchester Conference Centre... Making the Pendulum Hotel unique amongst other Manchester Hotels. This friendly and flexible 3* Hotel offers so much more, with drinks offers, meal deals and events taking place throughout year. There is never a dull moment, or you can find some peace in this busy city and relax overlooking our leafy courtyard. ... more   less 
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Also Known As:
Days Hotel Manchester
Days Inn Manchester

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