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The Pendulum Hotel
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Reviews (1,828)
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All reviewsgarden barmanchester conference centrecompact roomcanal streetconference facilitiesironing boardpalace theatregay villagepiccadilly stationshort stayfull englishfew minutes walkreception staffbreakfast was excellentwould stay againbudget hotelone night stay
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Reviewed 17 March 2014

I've just enjoyed a 2 nights stay at the Days hotel. The rooms, although a bit small, were very clean and modern with everything I needed. Breakfast was very good, I can;t comment on the evening menu as went out, however I did have one of their snacks for lunch yesterday (chicken & bacon club) and it was very tasty and filling.

The staff were welcoming and always pleasant. Ben behind the bar provided an excellent friendly service each night for a lot of us thirsty conference goers.

I would definitely stay there again.

  • Stayed: March 2014, travelled on business
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Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this reviewResponded 30 March 2014

Dear Guest,

Thank you for taking the time to leave your comments, its great to hear you enjoyed your time with us.

We hope to see you again soon.

Kind Regards

Jay Ghannem
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Staff were helpful and friendly enough. Hotel was quite nice. Room had not been properly cleaned before we arrived and they forgot to service it whilst we were there too. Breakfast was pretty good. The newspaper I'd ordered failed to arrive. Room walls are very thin so in the morning I was woken up by slamming doors and noisy neighbours. Still, all in al it was ok and location was pretty good.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Days Inn
Thank 969Richard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this reviewResponded 30 March 2014

Dear Guest

Thank you for taking the time to write your review, I was disappointed to hear of the issues you experienced during your most recent stay with us and I would like to apologies for any inconvenience caused.I am very sorry about the noise caused by the other guest during your stay.

I would like to assure you that all comments are acted upon and used to improve the products and service we provide to our guests.

Also i will be passing your comments regarding your room onto the Housekeeping Manager.

Once again thank you for your constructive feedback.

Kind regards

Jay Ghannem
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 March 2014

Compared with other hotels in Manchester this hotel is cheap. The staff were very attentive and the room small but adequately furnished. Bed quite firm. The food however was a disappointment, although cheap, so you get what you pay for. Nevertheless I did not eat the cooked breakfast which did not look appealing. An individual tea pot should be provided for breakfast. Overall the dining experience ( food not staff) let's Days down.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Days Inn
Thank 639Hazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this reviewResponded 30 March 2014

Dear Guest

Thank you for sharing your feedback regarding your stay with us. Guest satisfaction is important to us and we regret our hotel did not live up to your expectations in some aspects of your stay. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.

We have taken note of your valuable comments and these shall be taken into consideration in our efforts to continually monitor and improve the quality and services we offer.

Thank you again for for posting your comments.

Kind regards


Jay Ghannem
Front of House Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

Me and my wife stayed for a Saturday night, and we're initially a bit nervous due to some reviews. However, anything negative is unjustified. The service was great, the staff impressively friendly, and the room was fine. You get what you pay for and it was just right for the two of us. Considering its location it was very quiet and perfectly placed for Manchester centre. The breakfast was pretty good too.

Like I say, you get what you pay for and we had a thoroughly enjoyable stay.

Room Tip: Considering its location, we would recommend you ask for a Quiet Room.
  • Stayed: March 2014, travelled as a couple
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this reviewResponded 17 March 2014

Dear Guest

Thank you for taking the time write your comments on Trip Advisor. We are pleased to see the fantastic score and you nice review of your stay with at The Days Hotel.

We hope to see you again soon, kind regards,

Lucy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2014

Nice and clean room and the bathroom was clean and fresh, the pressure in the shower was great. The location was also good, right in between picadilly and oxford station, took no time at all to get in to the city center. The breakfast was great, looked fresh and tasted good. The coffe was alright, a bit weak. The wi-fi connection was unfortunatley not so great, almost impossible to surf in the evening, it was a bit faster in the morning though. Overall a nice hotel!

  • Stayed: March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Days Inn
Thank Micaela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DaysMCC, Front Office Manager at The Pendulum Hotel, responded to this reviewResponded 17 March 2014

Dear Guest

Thank you for taking the time to ro review your stay with us. I am pleased that you had an enjoyable stay at the Days Hotels. I will pass on your comments regarding the WiFi as this is unusual.

We hope to see you again soon, kind regards,

Lucy

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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