I am a loyal TripAdvisor reader and reviewer and I swear by it; before I book anything, I read reviews across the spectrum to get a feel for what I can expect. That said, I was excited to try out the Castlefield, since it received such good reviews here. I was stunned by what I experienced compared to the many reviewers.
I and my friends had just come back from doing the Wainwright Coast-to-Coast and checked in, only to end up on a very dirty/dingy floor with a hallway that didn't feel clean and oversized & antiquated door locks that suggested they were quite concerned with security. When I entered the room, the carpet felt a bit crunchy underfoot, so I wore my shoes the entire time. There were cigarette burns on the endtable, the walls were all terribly scuffed, the king bed was two twins affixed together in the middle so poorly that you ended up on one slanted twin side, and the bathroom shower had mold on the ceiling. In a word, the room felt unclean. When I ventured to my friends' room, one of them told me she had taken a shower where there was already an opened, used bar of soap in it. Disgusting. We could also hear the gentleman across the hall snoring from inside his room, as if the walls were a bit thin. Speaking of which, I could hear everything outside the hotel as if it were right across the hall, and these people were very loud. I keep reading comments from Glynn that they are updating the rooms and working on double-glazing the windows, so I can only imagine that we were stuck in two very outdated rooms.
Breakfast the next morning was no better, as the tables were set but not cleaned, and the seating felt like I was back in primary school, with crayon marks all over and errant bits of food and scraps of paper. The breakfast itself was pretty bad, even though I got there just as they were opening. The gentleman replenishing the food was very genial and helpful, but the food itself was execrable. The scrambled eggs - freshly put out, so had not been sitting - were cooked in such a way that some bits were hard and purplish-blue. Gross - I had never even seen eggs that color before! The only other breakfast I attempted were the mushrooms, which were swimming in a pool of buttery water and didn't even look cooked, just dumped in to soak up the liquid. All the cookware looked beat up, as well.
All in all, this was a very disappointing hotel experience, with the only highlight being the breakfast staff and the reception staff (am and pm). They really need to address the shabbiness of the rooms, as well as the public areas.
- Official Description (provided by the hotel):
- This 3 Star Manchester city centre hotel is proud to offer a warm Northern welcome to all guests, providing a relaxing haven away from the hustle and bustle of City life. We are opposite the Museum of Science and Industry and located in a beautiful and historic corner of the city centre, within easy reach of the shopping centres, theatres and attractions that Manchester has to offer. The Castlefield Hotel has a valued waterside setting adjacent to the Castlefield canal basin & Arena, and we are proud to be welcoming back happy guests for over 26 years. FREE WIFI and FREE use of our ON SITE GYM with 18m SWIMMING POOL comes as an added bonus for all. Book direct to receive fabulous deals on Hotel city breaks in Manchester. So whether you are visiting Manchester for business or pleasure, for a short break or a longer holiday, we are sure we can make your stay a relaxing and enjoyable one. ... more less
- Reservation Options:
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- Also Known As:
- Castlefield Hotel Manchester