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“A cold room also”
Review of Castlefield Hotel

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Castlefield Hotel
Ranked #63 of 117 Hotels in Manchester
Oxford, England, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A cold room also”
Reviewed 6 May 2014

We picked this from the laterooms web site, it was within walking distance to the attraction we were attending. It was just as well it was on offer as when we checked in at 5pm we were told the pool and spa were closing at 6 as it was a bank holiday!!!! The evening meal was excellent and the breakfast was more than enough. The room was clean but cold, the onsight car park was oversecure in my eyes and had a charge also.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyF486
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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615 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Middlesbrough, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 4 May 2014

After reading many reviews on this hotel I wasn't surprised when we received a warm and friendly welcome. The check in was quick and easy. When we got to our room it was clean and a decent size. Reminded me of the rooms in the Travel Lodge. As I've said before, don't book a 3* hotel and expect a 5*. What was great is it had an iron and ironing board in the room. Overall it was everything you need for a short stay.
So now the bad part....Unfortunately we probably booked the coldest weekend in May ever! Obviously this wasn't the hotels fault and it was extremely cold for the time of year, but our room was freezing! We could not get the heating on, so we just got ready and went out for a few drinks. When we returned back, we were so cold and just wanted to get back in the warm...but our room was even colder than when we left. It felt like one of the windows was open (it wasn't). I rang down to reception to ask if we could get the heating on and I'm not sure he understood what I was asking, but I didn't understand what he replied. However we didn't get the heating on! I had to put extra clothes on to sleep in! I was informed the next morning by the very nice and friendly Receptionist that the heating is turned off at a certain time of year, which I totally get, but it didn't help me have the most comfortable stay. I think she said a few people had mentioned it and she was going to log it. Bit disappointed to have paid £85 to be freezing though. However, this is obviously a one off and everything else, especially the location was great. I would stay again, but a big reason I would is probably because of the location and friendliness of the staff. The room apart from the cold was fine, I just don't think I would have gone back if it was miles out of the city centre!
The breakfast was really nice, had everything you need and the staff yet again were very helpful and friendly.
We had some treatments in the health place below the hotel. We took a special package of £42 which included a massage, facial and light lunch (included a sandwich or salad). It was probably the best massage I've ever had and even if I don't stay at that hotel, I will certainly book some treatments there.
So overall the hotel is slightly dated but taking the coldness away, everything else makes up for it.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stumpy118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2014 via mobile

The walk from the car park was grim and dirty and the hotel went down hill from there. The rooms were tatty and unclean. With the amount of stains on the mattresses one could only conclude that incontinent tramps were regular residents. This is a hotel to be avoided.

Stayed April 2014, travelled on business
Helpful?
3 Thank Marston01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 April 2014 via mobile

Lovely hotel with beautiful views over the canal. Visited the spa for a facial which was beautiful felt so relaxed and pampered after the therapist think her name was Rania? was so kind would recommend going just for the facial. Staff were so helpful and kind.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lucy a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
Reviewed 25 April 2014 via mobile

I stayed here on the weekend of 4th April as part of an 11 group hen party. The accommodation was great (although the shower wasn't very powerful) very spacious rooms with all the amenities you could expect. The staff were superb, I have never stayed anywhere with such friendly, helpful people. Nothing was too much trouble, they booked our taxis, told us where the best places were to go & have us directions for anything we asked. They really made the hotel stay.

Would definitely stay again.

Stayed April 2014, travelled with friends
Helpful?
Thank Kay S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 April 2014 via mobile

We had to cancel the second night of our stay at very late notice - the young lady at reception was so extraordinarily pleasant and helpful. Really helped take the sting out of annoying day (which, I hasten to add, had nothing to do with the hotel!)!

Stayed April 2014, travelled as a couple
Helpful?
Thank Debby R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 April 2014 via mobile

My boyfriend and I stayed here for two nights when visiting Manchester. The hotel staff were ever so friendly and welcoming. The room was clean and spacious and the bathroom was very modern. The hotel itself is in a great location in the city centre but just off deansgate so it's not too noisy. Would return again.

Stayed April 2014, travelled as a couple
Helpful?
Thank SDP04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at Castlefield Hotel, responded to this review, 13 May 2014
Many thanks for your feedback. We are delighted that you made the time to share your experience. All your relevant, constructive comments will be made known to the team to ensure that we continue to progress and develop standards and services for the benefit of all guests.
Glynn
Hotel PR
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castlefield Hotel

Property: Castlefield Hotel
Address: Castlefield Hotel Liverpool Road | Castlefield, Manchester M3 4JR, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Manchester
#45 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Castlefield Hotel 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
This 3 Star Manchester city centre hotel is proud to offer a warm Northern welcome to all guests, providing a relaxing haven away from the hustle and bustle of City life. We are opposite the Museum of Science and Industry and located in a beautiful and historic corner of the city centre, within easy reach of the shopping centres, theatres and attractions that Manchester has to offer. The Castlefield Hotel has a valued waterside setting adjacent to the Castlefield canal basin & Arena, and we are proud to be welcoming back happy guests for over 26 years. FREE WIFI and FREE use of our ON SITE GYM with 18m SWIMMING POOL comes as an added bonus for all. Book direct to receive fabulous deals on Hotel city breaks in Manchester. So whether you are visiting Manchester for business or pleasure, for a short break or a longer holiday, we are sure we can make your stay a relaxing and enjoyable one. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Odigeo, Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon, Evoline ltd and HotelQuickly so you can book your Castlefield Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Castlefield Hotel Manchester

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