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Reviews (735)
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All reviewsmuseum of science and industrysports facilitiesliverpool roadcity centreleisure facilitiesgym and swimming poolsecure car parkhealth clubgood sizefriendly hotelrooms are basicsteam roomthird floorwould stay againhen partygreat facilitiesfull english
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Reviewed 7 July 2014

My boyfriend and I stayed here for two nights in April to run the Manchester marathon. The positives were... the staff on the reception desk were nice enough, it was walking distance from the town, there was free wifi and secure guest parking for £10 a day.
That's where the good stuff ends..
Staff were not particularly accommodating with providing a slightly earlier hot breakfast even though the hotel was full of marathon runners needing to make the start line, the breakfast was also distinctly average. Bed sheets were stained and the room wasn't clean, the carpet hadn't been hoovered and there were hairs all over the bathroom. It was noisy at night and the beds were lumpy. The whole hotel is dated, tired and worn and the rooms and bathrooms especially are in need of a revamp. It was ok for two nights as we were out and about all day and evening but wouldn't stay here again.

  • Stayed: April 2014, travelled as a couple
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2  Thank Pinkpineapple1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at The Castlefield Hotel, responded to this reviewResponded 15 July 2014

Pink pineapple, Thanks for your feedback and apologies for any disappointment experienced. As you will appreciate from many other comments your stay, and the faults experienced, are untypical of the hotel's standards and your constructive comments will be given the attention they deserve.
I trust the run went well.

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Reviewed 6 July 2014

I stayed here with my Mam for 1 night June 2014 as we were in Manchester for the Coronation Street Tour. This hotel was ideal as only 5 minutes away from where we needed to be. The room was clean and had everything we needed, lots of milk on the Tea tray which is always a bonus! We like to be able to make more than one cup each! There was even a hairdryer and iron in the room so we didnt need to ask at reception for either.

We were on the side of the hotel with the road but there was no issue with noise for us and both had a lovely nights sleep. Staff were friendly and polite.

Overall we enjoyed our stay and would stay again.

  • Stayed: June 2014, travelled with family
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Thank purple_star3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at The Castlefield Hotel, responded to this reviewResponded 15 July 2014

Purple-star3,
Thanks for your feedback and delighted you enjoyed your visit to Britain's favourite backstreet!
Also delighted you found the room clean ,well equipped and well supplied with the team being friendly. we look forward to welcoming you back

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Reviewed 1 July 2014

We stayed at the Castlefield for a weekend night in June 2014.
Great location, nice public areas, good size room ( we had a Kingsize ) with a great bed, good - free - wireless and nice bathroom.
The staff on reception and in the bar were friendly and pleasant.
It has a lovely spa, sports and swimming club attached.
Overall a jolly nice hotel - fantastic for a visit to Manchester. It is absolutely central.
The impression I am left with is that this is a very well managed establishment

Room Tip: Ask if you can overlook the canal. Very English and atmospheric.
  • Stayed: June 2014, travelled with family
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Thank Moonzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at The Castlefield Hotel, responded to this reviewResponded 2 July 2014

Moonzo, many thanks for your positive and constructive comments. Guest satisfaction is our prime aim and, whilst not every one leaves entirely satisfied, the majority do, and your comments regarding the team friendliness,the location, the bedroom standard, public areas and leisure club encapsulate what we aim to do well and,I am delighted you commented on these aspects.
We look forward to welcoming you back.

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Reviewed 1 July 2014

This hotel is a complete dive! The facilities are awful! The staff are unfriendly! The hotel is so loud! Me and my boyfriend came for my birthday, sleeping in separate beds which I thought was a joke! The rooms are not up to date! We found blood stains on our bedding! So no I certainly wouldn't come again!

Room Tip: I just wouldn't bother!
  • Stayed: July 2014, travelled as a couple
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6  Thank 794Trips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at The Castlefield Hotel, responded to this reviewResponded 2 July 2014

Thank you for posting your first ever TA review. Any constructive feedback contained within it will be acted upon.
Apologies for any disappointment experienced.

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Reviewed 30 June 2014

My wife and I stayed in the Castlefield Hotel on Saturday 28th June for one night. The room on the first floor was excellent with a very nice bathroom.
The cost was extremely reasonable with a very good breakfast included. The staff are very friendly and you cannot argue with the location. Minutes from the centre of Manchester. Everything including the latest version of the Coronation Street tour is within a few minutes walk.

Try it. You won't be disappointed.

  • Stayed: June 2014, travelled with friends
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Thank Alexander R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GlynnCastlefield, Public Relations Manager at The Castlefield Hotel, responded to this reviewResponded 2 July 2014

Alexander R, many thanks for your feedback and your comments regarding the staff friendliness, good location and value for money.
We look forward to welcoming you back.

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