The staff at Castlefield hotel is what makes this place reasonable to stay in.
However it is not the nicest of hotels with a 3* mark on it. The hotel facilities are so old. The room i stayed in felt more like a 2* with the door completely marked up and chipped wood from the door panel that had somehow been bashed away. The bed was OK but nothing special, to be honest i have stayed in nicer Premier inns and travelodges. The room lighting was odd - having a major on and off switch which seemed to control all lights in the room, you couldn't use just the lamp over the bed for example unless you had the full overhead room light on.
The wifi was abysmal, my 4g on my phone had to do most of my internet search as my laptops connection to the passworded Castlefiled wifi was as slow as the days of dial up.
However the thing that annoyed me the most was the stupid location of the car park - The car park is a gated feature which is an outside extension of the leisure centre - the only way to get into the hotel from here is to leave the car park with your printed barcode that you receive when parking the car and walk up a big set of outside stairs or an interior set of stairs in the leisure centre - which you can only get to by leaving the car park and walking alongside the canal first. I had a heavy suitcase to carry and a couple of bags and struggle with a bad back from a prolapsed disc from a car crash last year, There was not a single person to help with baggage and it made me wonder how other guests manage if they park there should they be an elderly person, disabled or a mother with children and a push chair and baggage for example.
I also realised in the night i needed something from my car but decided as a single female it wouldn't have been safe to go to the car alone as it is outside and down from the hotel down by a dimly lit canal with not much residential action nearby should i have needed any help. so i waited till the morning - and when checking out asked to be sure if there was lift to the car park, i got pointed towards the interior stairs and dragged my suitcase down the flight of stairs to try not to aggravate my back.
This is an extremely poor system which needs to be addressed. Again the staff were so friendly which made me feel better about my brief overnight stay however i would have been uncomfortable and annoyed should i have booked a room at Castlefield hotel and had to stay longer. This hotel is a means to a nights basic sleep and some food in the morning but nothing more in my opinion.
- Official Description (provided by the hotel):
- This 3 Star Manchester city centre hotel is proud to offer a warm Northern welcome to all guests, providing a relaxing haven away from the hustle and bustle of City life. We are opposite the Museum of Science and Industry and located in a beautiful and historic corner of the city centre, within easy reach of the shopping centres, theatres and attractions that Manchester has to offer. The Castlefield Hotel has a valued waterside setting adjacent to the Castlefield canal basin & Arena, and we are proud to be welcoming back happy guests for over 26 years. FREE WIFI and FREE use of our ON SITE GYM with 18m SWIMMING POOL comes as an added bonus for all. Book direct to receive fabulous deals on Hotel city breaks in Manchester. So whether you are visiting Manchester for business or pleasure, for a short break or a longer holiday, we are sure we can make your stay a relaxing and enjoyable one. ... more less
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- Also Known As:
- Castlefield Hotel Manchester