I have struggled to find just three plus points. They are (1) the receptionists were pleasant and efficient (2) there was plenty of hot water and (3) bar prices were reasonable (a pint of Carlsberg £3.30).
The minus points are: (1) having booked through Booking.com I could hardly miss a huge hoarding outside the hotel offering the same room & breakfast for £7 cheaper than I had paid online (2) everything creaked - doors, floors and windows (3) between the tiles at ground level in the bathroom was black filth (4) the shower was held together with tape (5) no shampoo (6) towels were so old and worn you could poke your finger through them (7) bed linen was stained, worn and washed out to paper thin (8) above the bar was a permanent notice advertising the opening hours as "noon to 12.30am" - the staff claimed the bar was only licensed until 11pm so it was shut at that time leaving around 10/12 very dissatisfied residents who had to accept what the staff said as correct. So why not remove the permanent notice and get rid of the confusion?
I believe I have given a fair review as all of the above is true for Room 221. Therefore, in all honesty I cannot recommend this hotel and because it was so appallingly bad I decided to forgo the possibility of another shocking experience by skipping the breakfast I had paid for and eating in Central Manchester. I will not be coming back to The Diamond Lodge and the irony is that the wi-fi password is "jewel" - I can assure anyone reading this, that a jewel it is certainly not.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Odigeo so you can book your Diamond Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.