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“A very tired hotel” 1 of 5 bubbles
Review of Diamond Lodge

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Diamond Lodge
Ranked #65 of 115 Hotels in Manchester
Almeria, Spain
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A very tired hotel”
1 of 5 bubbles Reviewed 7 April 2014

I have struggled to find just three plus points. They are (1) the receptionists were pleasant and efficient (2) there was plenty of hot water and (3) bar prices were reasonable (a pint of Carlsberg £3.30).

The minus points are: (1) having booked through Booking.com I could hardly miss a huge hoarding outside the hotel offering the same room & breakfast for £7 cheaper than I had paid online (2) everything creaked - doors, floors and windows (3) between the tiles at ground level in the bathroom was black filth (4) the shower was held together with tape (5) no shampoo (6) towels were so old and worn you could poke your finger through them (7) bed linen was stained, worn and washed out to paper thin (8) above the bar was a permanent notice advertising the opening hours as "noon to 12.30am" - the staff claimed the bar was only licensed until 11pm so it was shut at that time leaving around 10/12 very dissatisfied residents who had to accept what the staff said as correct. So why not remove the permanent notice and get rid of the confusion?

I believe I have given a fair review as all of the above is true for Room 221. Therefore, in all honesty I cannot recommend this hotel and because it was so appallingly bad I decided to forgo the possibility of another shocking experience by skipping the breakfast I had paid for and eating in Central Manchester. I will not be coming back to The Diamond Lodge and the irony is that the wi-fi password is "jewel" - I can assure anyone reading this, that a jewel it is certainly not.

Room Tip: First tip - don't stay here. Second tip - if you have to stay here, you must hunt down a good ro...
See more room tips
  • Stayed April 2014, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank spanishexile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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407 reviews from our community

Traveller rating
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Greek first
  • Italian first
  • Spanish first
  • Any
English first
Sheffield, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 6 April 2014 via mobile

We had planned and booked to stay for two nights and only lasted one! The hotel stinks, it's the best way to describe the disgusting smell that permeates the whole building. The bed linen was horrific with stains on the sheets. The food inedible.
I would seriously recommend anyone considering staying at this place to think again.
To make matters even worse I didn't get any response after I wrote complaining about our stay. We have stayed in hotels all over the world and even the worst hotel we stayed in was 5 stars ahead of Diamond Lodge.

Stayed February 2014, travelled on business
Helpful?
Thank Samantha C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Whittlesey, United Kingdom
Level Contributor
265 reviews
142 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 bubbles Reviewed 2 April 2014

We arrived for a relaxing weekend break in Manchester. The Car Park & Hotel are Okay, it started clean and tidy, but on our return at 21:00 on a Saturday night, there was around 100+
people drinking/smoking and playing football in the Car park, with NO respect for other guests or their property...Trip Advisor will not let me identify these people on discrimination grounds.
The 'few' staff tried to cope, but were overwhelmed - Kids running around until 04:30 in the morning, Kids being sick in the hallways - it carried on until passed 05:00.
After these 'Guests' departed, some normality returned.
The staff did a great job of clearing up.
The breakfasts good, and overall the price and room were also good.
I did speak with the owner on departure, she was very apologetic and said that although the hotel was always 'busy/full' on Football days, this particular weekend was 'worse' than they normally experience.
Some rooms face the A57 main road, which can be noisy with on average 3 emergency vehicles an hour with sirens going most of the day/night.
Would we stay again Yes but Not of a Football day...

Room Tip: Maybe choose a room not facing the main road
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RoyGerstner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Merseyside, United Kingdom
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 31 March 2014 via mobile

No problem. Clean. Nice polite staff. Can't comment on food as didn't eat and missed breakfast bust smelt delicious. But it was right next to bell vue dogs (purpose for stay) and 5/10 minute taxi journey to the locks. Beer relatively normally prices. Good night

Stayed October 2013, travelled as a couple
Helpful?
Thank Jenna T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 bubbles Reviewed 26 March 2014 via mobile

Room smelt of damp and urine. Mystery lumps and black stains on the floor. Breakfast looked like it was served some weeks ago. No duvets just thin military issue blankets that may have been part of a crime scene. Windows failed in keeping out sound or cold. Staff give a general nursing home ambiance.

Stayed March 2014, travelled on business
Helpful?
1 Thank Dada T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancaster, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 24 March 2014

Stayed here on Saturday night with some friends as we were having a night at the dogs. lovely and clean friendly staff and a really nice breakfast couldn't fault any of the hotel rooms were comfortable .A bit of noise in the early hours from people coming home from a night out but no more noise than I have heard in other hotels. Very good value for money .

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
Level Contributor
293 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
5 of 5 bubbles Reviewed 22 March 2014

I been here many times and have never been disappointed; the staff and reception are good at their jobs and very helpful.

The rooms are clean and tidy with an open wardrobe and hangers - the long table top has a telephone, incase you need to contact reception.

There is a tray with kettle ,cups and tea, coffee and milk plus biscuits.

There is at the other end of the table top a hairdryer and a wall socket to plug your mobile charger in.

The shower/ bath and toilet is separated by a door, from the sleeping area.

There is a plasma screen on the wall and a list of channels available on the table top.

You have a choice for breakfast, either hot or cold food.in the diining room.

Cold: Various cereals with yogurts and soft drinks -- Hot:.Sausages, Bacon, Baked Beans, Scrambled Eggs, Tomatoes, and Mushrooms

A hot drinks machine to choose your beverage and a toaster for bread and crumpets also croissants with butter, various jams and sauces.

There is a bar which opens at noon and closes at 11pm.

There is a lounge which shows the main channels including Sky on the latge plasma screem.

If you want to get to Manchester City Centre and you have a vehicle or you want to go by bus, speak to reception and they will be able to help you..

.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gunslinger_46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Lodge

Property: Diamond Lodge
Address: Hyde Road | Belle Vue, Manchester M18 7BA, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #65 of 115 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Diamond Lodge 3*
Number of rooms: 85
Reservation Options:
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