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“Great value, lovely staff”

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Holiday Inn Express Manchester City Centre Arena
Ranked #31 of 118 Hotels in Manchester
Certificate of Excellence
Isle of Man
Level 3 Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Great value, lovely staff”
Reviewed 12 July 2014

Just stayed for 5 nights here while on a course in Manchester, nice clean rooms. Great location for Arndale shopping centre. Good breakfast considering the price of the room. Would definitely stay again. Lovely friendly attentive staff.

  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Saibh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (246)
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UK
Level 6 Contributor
102 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 6 July 2014

Pretty standard rooms for a Holiday Inn Express, so clean, comfortable and a reasonable amount of space. The hotel is well located on the edge of the Northern quarter, close to anything in Manchester city centre. The free wifi is pretty slow as others have said but just about OK for general internet use. The breakfast is quite nice food-wise but absolute chaos logistically - everyone is channelled into a thin side room where the food is laid out, but because the coffee machines are slow / people want to go back and forward it ends up being a complete log jam. Overall very good for the price though.

Room Tip: go for a low room so that you don't have to wait for the lift - one always out of service for cl...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank senaUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
Level 4 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 July 2014

Was on a short business trip and would stay again. Room is new and clean and the hotel is well located, at 15 min from the train station and 10 min to the main Arndale shopping center. Would stay there again!

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ela24022012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holyhead, Wales, United Kingdom
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 July 2014

Just returned from a night's stay at this hotel on Monday, while myself and a friend attended the Robbie Williams concert at the arena. Had to write a review to counteract some of the negatives said about the breakfast, for starters!

Our stay was totally hassle free. Room was modern, spotless and comfortable, with quiet air condition and a great en suite. Check in was fast and friendly, and we felt welcome straight away.

The staff are a credit to this hotel; they could not do enough for us, including charging my friend's iphone twice as she forgot her charger; and they called us a cab the morning we left, which was ready as we checked out. They were chatty and attentive at reception and bar service/room enquiries and directions to walk to the MEN were all excellent and delivered in a friendly and professional manner.

I was pleasantly surprised at the breakfast after some of the negative reviews. Firstly, it is free, which is something you don't get with certain other similar chains, and choice was perfectly adequate; buffet-style, with plenty of sausages, beans and scrambled egg; bread/toast, croissants, jam, yoghurt, cereal, and plenty of fruit juice, tea and coffee. What more do people want?!! The atmosphere in the bar/breakfast room area was relaxed and informal, and again,. the staff on duty were all excellent.

I will not hesitate to stay here again; we are at the arena fairly regularly,and I will certainly be back. The other chains need to look at this hotel's pricing and service, and use it as an example to improve themselves.

Thank-you all for a great stay. Staff are a great credit; hope the management know this!

Aside from the hotel itself, location-wise, you can walk to the arena in about 10 minutes, and it's very handy for the Arndale Centre and surrounding shops too. Bit of a cobbled area at the front of the hotel; something to bear in mind for anyone with walking difficulties, but it's not major at all.

All in all, highly recommended.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlicjaTaranowicz, Manager at Holiday Inn Express Manchester City Centre Arena, responded to this review, 3 July 2014
Dear Viki, I wanted to respond to your comments to say thank you for such wonderful feedback, we read your comments with big smiles on our faces. You express a lot of thoughts that we also share and it is always wonderful to read that the work we do makes a difference. I am very happy to hear that you will be returning to us again and we all look forward to welcoming you back soon.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitburn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

Staff friendly and comfortable surroundings. Room a bit small but overall happy with the price I paid. £53 inc breakfast which was a full English. Website said on site parking but upon arrival I found out it was a multi car park which cost £10 for 24 hours which for central location is very good for Manchester.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KevinGallacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle Of Man, United Kingdom
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 June 2014

Good greeting , room and trimmings First class , after all it is still brand new excellent value for Money great location for The Arena . To get a drink at the bar the que was 10/ 12 so forwent night cap and breakfast , uncleared tables and a free for all at the buffet , to state the obvious a budget price , budget service hope the right people read this and act on the constructive criticisms .

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Skoosh

Helpful?
1 Thank nickyntim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlicjaTaranowicz, Manager at Holiday Inn Express Manchester City Centre Arena, responded to this review, 2 July 2014
Dear Nickyntim

Thank you for your recent stay and your honest feedback. I am very happy to read that you enjoyed most aspects of your stay. I have taken your feedback on board and we are currently looking into our options in improving the buffet area. We hope that you will stay with us again in the near future.

Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 June 2014 via mobile

£109 Friday evening - night of One Direction concert, so busy
Booked a family room; double + sofa bed, a little squashed but OK; breakfast included, free wifi (too slow for streaming); pleasant bar/ restaurant.
Parking is at local car parks.

Stayed May 2014
Helpful?
1 Thank mikoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Manchester City Centre Arena

Property: Holiday Inn Express Manchester City Centre Arena
Address: Goadsby Street off Swan Street, Manchester M4 5JY, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #31 of 118 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Manchester City Centre Arena 3*
Number of rooms: 192
Official Description (provided by the hotel):
A modern and contemporary Holiday Inn Express Hotel Manchester City Centre Arena is situated right in the heart of Manchester. The Manchester Arena, Printworks, Arndale Centre, Selfridges, Harvey Nichols & Football Museum are just a few minutes walk from the Manchester Hotel. Located in the vibrant Northern Quarter with its cosmopolitan mix of boutique shops, captivating nightlife, fashion designers, creative agencies, art galleries, home to the iconic Afflecks Palace, popular cafes, bars and restaurants, the northern quarter is the cultural heart of Manchester. The Manchester Central convention complex, Man Utd and Man City Football Stadiums are all within easy reach. Ideally located for the business and leisure traveller the Manchester hotel provides you with the gateway to what the city has to offer. Please note you can use Printworks NCP parking and it costs £15 per 24hrs. ... more   less 
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