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All reviews car park next door stayed here travel lodge room was clean minute walk attending a concert excellent location all you can eat early check main road would stay here again family room busy road budget hotel short stay double room excellent stay
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Reviewed 1 June 2013

Me&my sister stayed here the night when we came to see beyonce in concert.the room was basic but clean with everything we needed for a 1night stay!had a very good night sleep!will probably stay here again for any future concert dates.

  • Stayed: May 2013, travelled with friends
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Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2013

only spent one night here but certainly go back. It was easy to check in we booked 5 rooms but all 5 was spread out so we asked to change and they did right away. all staff were nice and helpful. our rooms nice and clean with a new comfortable bed. breakfast was buffet style with loads of choice . it was close to everything but do beware if you get a taxi tend to take you the longest way round for double the price we was ripped off twice this way . we ordered two taxis the each time one was charge the right price but ours was double so be aware. overall had a lovely time here.

Room Tip: double rooms are the same price has a family room.
  • Stayed: May 2013, travelled with family
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Thank anna904
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2013

Excellent position close to the heart of things. The room had been given a few touches which made it a lot less spartan - blue wall, picture and bed throw plus new comfortable mattress. Staff were friendly and helpful. Plenty of places to eat and drink nearby.

  • Stayed: May 2013, travelled with friends
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Thank BarrieGlasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

One of the better Travelodges, The bed upgrade is a real winner, bringing Travelodge up to a par with much more expensive hotels.
The location is ideal for Arena and Deansgate.
We booked 5 rooms in November '12 for our May '13 stay this meant 3 nights over the Bank Holiday weekend for £67 compared to £220 if booked last month.
No issue with over-booking / availability as mentioned on other reviews.

Room Tip: Ask for a room overlooking back of hotel. the front has road noise, the middle overlooks the smokers courtyard (off the bar).
  • Stayed: May 2013, travelled with friends
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Thank Geoff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 May 2013

This hotel might be good, but sadly we never found out - please read the following which could well happen to you unless changes are made to the way this company operates:

Booked and paid for our room in January - we were phoned the night before to confirm we were coming (which I thought was unusual...) - after a long day out we came to check in at 2100-ish to be told there were no rooms.... the best they could offer us was a room in Bolton - almost as far away as going back home!

Comments from staff: "It happens all the time" "This happens every weekend" - while we were there, a large family who had booked 3 rooms were told that the only solution for them was one room at this hotel and 2 at Manchester Airport.

It seems like we were the start of the problem and there were many more people due to be disappointed this evening.

I can only think on this occasion the reason the hotel was so overbooked was that with the magic weekend and the manchester 10k, demand far outweighed supply and travelodge deliberately overbooked perhaps on the basis that they would make more money from other people than the £59 we paid in January. I know 'mistakes happen' which might lead to one or two rooms being overbooked for whatever reason but surely a product we had paid for in January should be set to one side for us, even if we don't turn up - not deliberately sold again!

We insisted that we be refunded, had taxis paid for and had free breakfast and if this happens to you, do the same as a minimum.

We have stayed frequently at various travelodges in the past - we know what to expect and have stayed in some good ones and bad ones but they have always delivered the basic standard promised. This incident has destroyed my confidence in them in one hit - we have another two stays booked later this year and I have no faith at all that I won't turn up to be offered a refund or moved to another hotel miles away.

By the way, the travelodge at Bolton was good - but I am considering cancelling my forthcoming bookings and finding a chain I can trust. I know airlines overbook and perhaps I can see some sense in that - but hotels?? Maybe I am naive.

Zero stars - disgusting treatment.

  • Stayed: May 2013, travelled as a couple
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1  Thank Karl K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TravelodgeUK, Dianne from customer Care at Travelodge Manchester Central Arena, responded to this reviewResponded 3 June 2013

Dear Karl K, we’re really sorry about the poor experience you had. We would like to discuss with you what happened in more detail and try to rectify the handling of the situation which has fallen below our expectations. To help us contact you please can you visit our website and use the Contact us button to give us more detail and be sure to click on the ‘link from TripAdvisor’ option when submitting your details.

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