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“Clean, modern, great location!”

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Novotel Manchester Centre
Ranked #43 of 116 Hotels in Manchester
GreenLeadersBronze level
Northampton, United Kingdom
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Clean, modern, great location!”
Reviewed 24 June 2013

We arrived at this hotel for a one night stay to be told there was no record of our booking on the system... the hotel blamed booking.com for this, luckily we had our confirmation and the receptionist allocated us a room and we were upgraded to a superior room... I would be interested to see what a standard room is like as the superior was nothing special. The overall hotel was clean and modern and has obviously had a lot of money spent on it. Rooms were an ok size, bed was comfy, bathroom clean. Good location for city centre. Parking at nearby car park was reasonable with a discount card from reception at the hotel. Breakfast was excellent, lots of choice and area kept clean and tidy throughout service. I would recommend this hotel, and would stay again.

  • Stayed June 2013
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hayleyj87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you for your comments and compliments. I am delighted that you enjoyed your stay at Novotel Manchester Centre and look forward to welcoming you back again soon. Kind regards, Iain Black, General Manager.
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1,557 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
West Yorkshire, United Kingdom
Level Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 23 June 2013 via mobile

I stayed here with my partner on 22nd July. Check in was quick and we requested 2 double rooms next to each other as staying with friends, which was sorted straight away. We had an executive room. Free water in fridge, coffee machine, safe LCD tv, very large comfy bed and the bathroom was gorgeous with a great power shower. Close to Chinatown and 10 min walk from Manchester Piccadilly. Great place and would go again.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlotte_maher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel Manchester Centre. I look forward to welcoming you back soon. Kind regards, Iain Black, General Manager.
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West Lancs
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 23 June 2013

I booked an overnight stay through Novotel website and was given free upgrade to executive room 240. The reception staff were very welcoming upon arrival, with instructions on parking discounts and maps for the city centre. The hotel is bright and spotlessly clean and our room very modern with fridge, coffee machine and lots of chilled water (complimentary) . The beds were comfortable and the shower superb.
Breakfast the next morning was self service with choice of usual English breafast ingredients, fruit, yoghurt, croissants, cheese and toast. Only a small point but the butter was served open from a plate and had everyone dipping in and leaving their bits of crumbs, jam etc in it. Quite unappetising. Surely small wrapped butter would be a better idea. Otherwise a great central hotel, perfect for a business or theatre / concert stay.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dnntltbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel Manchester Centre. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
2 reviews
Reviewed 22 June 2013

We had a business journey with a group on March, 2013. Everything was fantastic and there is nothing to complain. The room was so comfortable and well decorated and equipped. The breakfast was fabulous and bar with out of hours service was great. I left my toothbrush in the hotel and after I called the hotel they said they will send it to me and they did it for free.
thank you Novotel team.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hamed m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Manchester. I look forward to welcoming you back at Novotel Manchester Centre. Kind regards, Iain Black, General Manager.
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Level Contributor
5 reviews
5 hotel reviews
Reviewed 22 June 2013 via mobile

Hotel was very good just felt a little too bright and clinical for me personally. Bed creaky was only downside but fridge in room made up for that and rooms perfect for a long stay with all facilities I needed.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vickiw83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thanks for your review. I am happy to hear that you enjoyed your stay at Novotel Manchester Centre. I look forward to your next visit. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Witney, England, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 June 2013

This hotel has been refurbished since I last stayed there about a year ago. Now tasteful in the public areas. Restaurant serves reasonably priced food that tastes as well as looks good -- none of the minimalist servings that you think you might photograph but leave you still hungry. Actually recognise that customers might want enough light to read by (in rooms and restaurant) -- very rare in Manchester. Background music truly background, instead of overwhelming like many other hotels.

  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Judith W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you for taking the time to write a review. I am grateful for your feedback about our refurbishment and our elements Restaurant. I look forward to seeing you again hopefully soon. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkshire
Level Contributor
76 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 June 2013

Stayed for the bank holiday weekend. Hotel was busy but most of the staff took the time to ensure we had what we wanted - especially the woman who served our dinner on the Sunday evening when we only got back just in time for last orders, she was exceptionally helpful - and the food was good. Our room was very quiet, which was very good considering e.g. the BUPA Run outside. Only 2 'spoilers' -a) 2 of the breakfast staff did not know what Darjeeling tea was, even though it was on the list of teas available and b) the checkout, which was rather brusque; we found we had been charged for water when it was supposed to be included in the room rate (and incidentally was not refreshed on the second day of our stay) but there was no apology for the error and even more annoyed when we got home and noticed we had been charged for a newspaper on the Monday which we hadn't requested and which hadn't been delivered (probably as it was a bank holiday).

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank PLowndes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
iblack, General Manager at Novotel Manchester Centre, responded to this review, 24 July 2013
Thank you for taking the time to write a review about your recent visit to at Novotel Manchester Centre. I’m delighted that you enjoyed your stay and we have noted your comments about staff food and beverage knowledge, which we have since addressed. Kind regards, Iain Black, General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Manchester Centre

Property: Novotel Manchester Centre
Address: 21 Dickinson Street, Manchester M1 4LX, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Manchester
#25 Luxury Hotel in Manchester
#25 Business Hotel in Manchester
#31 Romantic Hotel in Manchester
#44 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Manchester Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. eXchange Food and Drink Lounge is the place to kick back relax and unwind after a busy day. 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more   less 
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Also Known As:
Novotel Manchester Centre Hotel Manchester
Accor Manchester Centre
Manchester Novotel

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