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“Consistent and nice hotel”

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Novotel Manchester Centre
Ranked #43 of 116 Hotels in Manchester
GreenLeadersBronze level
North East
Level Contributor
104 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Consistent and nice hotel”
Reviewed 18 November 2013

Have stayed here on a few occassions now and rooms are always clean and tidy.
Breakfast is buffet style with good choice
Good location close to Chinatown and a 10 minute walk to the centre
Car parking is at nearby Q parks which the hotel offers a discount for

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dave902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Thank you for posting your thoughts on here, we really value your feedback. I look forward to welcoming you back at Novotel in Manchester. Kind regards, Iain Black
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (167)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 8 November 2013

I travel to Manchester for work every year, and normally stay at the Hilton. Due to there being a home match on the prices were doubled so I was able to get two nights in the Novotel for the price of one in the Hilton. i therefore decided, as an Accor Club Gold member to give it a go.

From start to finish it was OK, but absolutely nothing special. At check-in the employee forgot to offer me the Gold benefits (free drink voucher). I asked if I had been given the space-available room upgrade (another perk) and was told that I had. When I got to the room I hadn't, so basically the check-in staff lied to me.

The room itself was OK - normal Novotel standard. Odd choice of TV channels and no Radio 4 on the radio stations. The free broadband was terribly slow.

Breakfast was the highlight of the stay - friendly and efficient staff, and good food.

I was late for my meeting due to the queue at check-out. When I asked why there wasn't a priority line for Accor Club Gold/Platinum guests despite there being a sign saying there was, I just got a shrug of the shoulders. Either remove the sign or have two queues!

If there was a 40% off sale again I'd consider it, but I won't be rushing back.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank London_Andy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Thank you for your feedback following your rcent stay at Novotel Manchester centre. I hacve discussed your comments concerning the loyalty scheme, it is clear we let you down. Do hope to welcome you back and to ensure you recieve all the benefits as a loyal guest. Kind regards, Iain Black
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth, England
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 6 November 2013

Just returned from a 5 day stay on a room only basis. We booked a Superior Room which indeed was spacious and had very good facilities. The bed,particularly, was very comfortable and gave us both a good nights sleep but be warned Manchester is never going to be that quiet. My only gripe is with the bathroom (and I've said this on previous hotel reviews) which was was with the shower over the tub arrangement. This time the taps/shower unit were located on the side of the bath which gave you even less room to move around in - curious arrangement.

I can't comment on the breakfast as even the pre-booking offer on arrival seemed a trifle expensive - plenty of places close by including the Coffee Chains (we found a brilliant Costa in Princess Street which did us proud). For those wanting a more substantial start to their day there is a Wetherspoons on the way!!

Would definitely return to this hotel.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PompeyTony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Manchester. I look forward to welcoming you back at Novotel. Kind regards, Iain Black
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West Yorkshire
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 November 2013

Stayed with a large group. Stayed in a few places in Manchester, this was one of the best. Rooms clean and comfortable, helpful staff and lovely breakfast. Would recommend and consider next time I am staying in Manchester.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YorkshireTrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Manchester. I look forward to welcoming you back at Novotel. Kind regards, Iain Black
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
1 review
Reviewed 5 November 2013

The hotel was fantastic. We were over for a match. There was 7 of us staying in the hotel. On arrival the receptionist was very good. The rooms were great. We ate in the bar before we went to the match. The waiter was great, the food was excellent. Great value for money. I have to say the kids area is great. The kids loved it. It was very central to the city. On checkout was had time before our flight. Left our luggage in luggage room. The receptionist was very helpful. When ever we are over again will definitely be staying there again.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lisaport1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Thank you very much for your review. I am delighted that you enjoyed your visit at Novotel in Manchester. I look forward to welcoming you back soon. Kind regards, Iain Black
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huddersfield, United Kingdom
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 4 November 2013

Stayed here with friends on a birthday do. Good location near china town and walking distance to station, shops and bars. The room was clean and bright with a double bed and double bed settee . The buffet breakfast was lovely and had a large range of cooked and continental choice. All the staff were nice, patient and helpful, I would stay here again for a weekend break

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michellemk65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Pleased to hear that you enjoyed your stay at Novotel Manchester Centre. I look forward to your next visit. Kind regards, Iain Black
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
78 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 November 2013 via mobile

Overall a std Novotel - let down by checking me into a room that either had not been cleaned or which was still occupied ! Good rate though and a comfy bed and free wifi plus a quick room change and a free beer so not a bad place to stay for 11 hours ! I did not eat here so can't comment on that.

Stayed November 2013, travelled on business
Helpful?
Thank mwrussell2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this review, 11 December 2013
Good to hear that you enjoyed your stay at Novotel Manchester. I look forward to your next visit. Kind regards, Iain Black
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Manchester Centre

Property: Novotel Manchester Centre
Address: 21 Dickinson Street, Manchester M1 4LX, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Manchester
#25 Business Hotel in Manchester
#25 Luxury Hotel in Manchester
#31 Romantic Hotel in Manchester
#44 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Manchester Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. eXchange Food and Drink Lounge is the place to kick back relax and unwind after a busy day. 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more   less 
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Also Known As:
Novotel Manchester Centre Hotel Manchester
Accor Manchester Centre
Manchester Novotel

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