This is a typical modern chain hotel. Clean, bright, large room. I arrived late on the first evening so ate dinner in hotel. A quick glance at the menu will show that it must come mainly from the freezer and so I wasn't surprised that the food was rather bland and uninteresting. Breakfast was another matter. They simply don't have enough staff on duty. I was eating alone and shown to a seat at a bar (shelf) at the side of the room. I was asked if I wanted coffee but it didn't materialise. There were no condiments etc on the bar. There were no bowls for fruit or cereal and when I asked for one a rather surly young lady brought two from the kitchen, handed them to me saying "that's all we have". I asked again for coffee and it was plonked down at my seat but without any milk or sugar. When I pointed this out I was greeted by a heavy sigh as the waitress went to fetch them. The food was decent with a wide selection but the hot food wasn't regularly topped up. They also have one of those stupid toast makers where you have to cook your own. In my experience they either burn it or undercook it while the rest of your food goes cold. The next morning, there was only one member of staff on duty trying to check room numbers and serve a dozen early guests. It took me three requests to get coffee which I dint get to enjoy because I had to leave to catch a train. A decent relaxing breakfast sets me up for the day but I didn't get it here. Could do better.
- Official Description (provided by the hotel):
- The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. eXchange Food and Drink Lounge is the place to kick back relax and unwind after a busy day. 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more less
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- Also Known As:
- Novotel Manchester Centre Hotel Manchester
- Accor Manchester Centre
- Manchester Novotel