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“Good Location. Not the nicest hotel around but well located for transport.”

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Novotel Manchester Centre
Ranked #39 of 120 Hotels in Manchester
GreenLeadersBronze level
An Accor traveller
Sydney
1
Reviewed 14 January 2011

  • Stayed: January 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 11 December 2013

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An Accor traveller
Manchester
1
Reviewed 10 January 2011

  • Stayed: December 2010, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 11 December 2013

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Reviewed 9 January 2011

First the bad points - upon check in, I was (not) greeted by a surly staff member at reception who probably only uttered "fill this form out please... Here are your keys." Not vey welcoming. Also, seeing as accor hotels are so strongly pushing A-Club, I expected a reminder or acknowledgement of my A-Club account associated with the booking. Being A-Club gold I should be offered a welcome drink and gift, both of which were not (I don't mind the benefit, it just shows much the chain values and recognises their customers). This is something other chains (particularly my experience with holiday inn and intercontinental) really excel in. Upon check out, I encountered the same guy who had checked me in. Just as unpleasant as prior. Be aware, the hotel charges per minute for a 0800 freecall call. A bit steep considering it costs the hotel nothing to connect the call.

The only other negatives were that there are no computers to access the Internet (most novotels in Asia pacific have iMacs in the lobby for free use) and Internet is a steep £9.99 a day included with movies and sky tv. Thee is a McDonalds near by with free wifi, so if you are desperate, that is always an option. During my stay there were renovations going on and while this could be seen as a negative, I did not find it a problem.

Positives -
the rooms are very comfortable and spacious. I believe I had one of the new updated rooms so it was very nice. Bed is very comfortable and although I was on my own, there was a double sofa bed in the room. Safe, luggage and wardrobe areas also well spaced out.

Bathroom and toilet are separate. The bathroom was great with a rain shower and speaker connected to the tv so you could listen to the tv or BBC radio 1 or 2 in the shower. Loved that feature.

Hotel is also centrally located. Right near Chinatown and not far from the city cent shopping area (Arndale). Also close to club area/gay areas and close to coach station and Oxford road station. A bit further out to Picadilly station but within walking distance.

Overall a comfortable, well priced and convenient hotel in the city centre of Manchester. Too bad the staff left such a bad taste...

  • Stayed: January 2011, travelled solo
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Thank tm_smile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 11 December 2013

Thank you for your feedback. Kind regards Iain Black

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Reviewed 9 January 2011

Stayed here for two nights in December, in an executive room.

Have to stay, this is one of the better hotels in Manchester we have stayed in. It's in a great location, a few minutes walk to the centre and very close to Chinatown so plenty of restaurants in the immediate vicinity!

Our room on the third floor was very clean and comfortable, and absolutely excellent value after what I'd paid for it in the accor sale.

We didn't have breakfast but we did eat twice in the evenings at the hotel restaurant and both the food and the service was very good, albeit the drinks are over priced.

Wouldn't hesitate to stay here again and would definitely recommend it.

  • Stayed: December 2010, travelled as a couple
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Thank mrsjofus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 11 December 2013

Good to read your comments. Hope to welcome you to Novotel Manchester Centre once again. Kind regards Iain Black

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An Accor traveller
Folkestone
1
Reviewed 8 January 2011

  • Stayed: December 2010, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 12 December 2013

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Reviewed 6 January 2011

We're big fans of Accor hotels and regularly use them in particular Novotel. On this occasion I'd booked 2 x junior suites. I was the first to arrival and was given a room on floor 1 which I rejected as there was building works going on immedietly outside the door. This rom was then allocated to my colleague who arrived later on which I thought was wrong.

  • Stayed: December 2010, travelled on business
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Thank SteveSmithMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 12 December 2013

Thank you for your review. I was sorry you were disturbed by refurbishment works. Pleased to say we have completed a £3.0mk re-fit and we hope to welcome you back. Kind regards Iain Black

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An Accor traveller
3
Reviewed 5 January 2011

  • Stayed: January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Iain B, General Manager at Novotel Manchester Centre, responded to this reviewResponded 12 December 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Manchester Centre

Address: 21 Dickinson Street, Manchester M1 4LX, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Manchester
#21 Luxury Hotel in Manchester
#25 Business Hotel in Manchester
#25 Family Hotel in Manchester
#31 Romantic Hotel in Manchester
Price Range: £68 - £221 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Manchester Centre 4*
Number of rooms: 164
Official Description (provided by the hotel):
The Novotel Manchester Centre is an AA 4 star hotel in an ideal location for business travellers, just 3 minutes walk from the Conference Quarter and the Central Business Core of Manchester. Take a break at the Novotel and explore the surrounding Chinatown area, visit Old Trafford (the home of Manchester United FC) and discover designer shops, nightlife and local attractions. eXchange Food and Drink Lounge is the place to kick back relax and unwind after a busy day. 24 hour room service, gym, sauna, steam room and seven meeting rooms for up to 90 people. ... more   less 
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Also Known As:
Novotel Manchester Centre Hotel Manchester
Accor Manchester Centre
Manchester Novotel

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