Well where to start... After cancelling our room here due to the reviews we were told they will still charge us so I went there in person a day before to discuss this matter face to face.
I got told "to go .... yourself" by Muhammad who at first refused to give me his name. I even asked to see my potential room in case it was ok. I got refused. Muhammad also claimed to be a multi millionaire and was just so rude! It was unbelievable!
As I stood in front of him saying that he'll only charge me on the actual date he charged my account DOUBLE!! (I found out thanks for booking.com letting me know within the hour ).
There were drug dealers on the door stop which is by the way down a dark alley.
Do not stay here!
I will be going to the trading standards agency with this and this hotel needs to be shut down!
This is my first review as I feel that everyone needs to know just how bad this "hotel" is!!
Save yourself and spend an extra tenner somewhere else!
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- Also Known As:
- Merchants Hotel Manchester