Visited here yesterday (4.4.14) ordered two meals and two cokes. Meals hadn't arrived after fifty minutes, was particularly busy. Spoke to the assistant manager, the most arrogant self loving idiot I've ever come across in my life. Conveniently our meals were just being plated up and would be with us in a minute.
Fifteen minutes later and over an hour in total the most disgusting plate of fish and chips were presented to me and my friend. Batter was almost black as the oil obviously hadn't been changed. Contacted the manager, a lovely bloke called cal I believe. Had a full refund and the offer of a free breakfast which unfortunately we couldn't accept as travelling back home.
This was very kind and although we left hungry, was very impressed by his honesty and professionalism.
But to add one more thing, with regards to the assistant wearing the black blazer who was obviously more concerned by who was looking at him. Your blazer was covered in food stains, your beard was unkept and untidy, your attitude stinks and if I was ever spoken to the way you did to the waitress in full view of customers I would have knocked you on your back side. Your in the wrong job, little man syndrome doesn't bode well in hospitality.
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