I booked a weekend trip away with a well known coach firm but on booking the hotel was to "be confirmed". When my tickets arrived and I saw it was the Britannia Airport I googled the hotel and was alarmed to read all the bad reviews. I rang the coach tour operator and they assured me they had used the hotel many times before but to reassure me they would request a "nice room" for me and my husband.
We were allocated room 404 and if that was a "nice room" I dread to think what our original room would have been like.
The room stank of stale cigarette smoke and the smoke detector was covered with a plastic bag and there were cigarette butts all over the window sill so people had obviously been smoking in the room. The bed was full of hairs and the bedding and towels were stained. Under the dressing table there were hair clips all over the carpet. In one corner there was discarded clothing tags behind a chair and the chair upholstery was so filthy you wouldn't dare sit in the chair. In another corner there was 3 half chewed boiled sweets stuck to the carpet so it was obvious the room hadn't seen a hoover in a long time. The room was quite cold as the windows had been left open and the radiator didn't work. Overall it was a very grotty room and spoilt our weekend away. I will not be returning to this hotel and would warn people to steer clear!!!!
- Official Description (provided by the hotel):
- Perfect for leisure and business travellers alike, The Britannia Manchester Airport Hotel is a modern hotel situated only 3 miles from Manchester Airport with a shuttle bus in operation 24 hours a day. ... more less
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- Also Known As:
- Britannia Airport Hotel, South Manchester Hotel Manchester