Stayed here last week for a night as a Spa treat for myself and partner. This was discussed the day before at time booking. When we arrived we were told the Whirl pool was not working and hadnt been working for months. Once our bags were dropped off to our room, decorated in a 1970's style we went to the leisure centre via reception "Oh sorry we've run out of towels" Traipse back to room for our towels, only 1 for a double room! Into the leisure centre to find sauna not in use, door fell off, whirl pool not working, shower broken and broken glass all over the steam room floor. Another guest who uses the squash courts says it has been like this for months!!! When asked if there was a duty manager we were told put your complaint in writing but dont expect an answer and guess what we're still waiting!!!
Don't go there for anything else apart from a 70's experience i.e. rooms, service, food and attitude
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- Also Known As:
- Fairways Lodge And Leisure Club
- Fairways Lodge & Leisure Club Hotel Manchester
- Fairways Hotel Leisure