My husband booked this hotel for my birthday weekend and it did not fault to impress us!! Even before we arrived my husband told me they had rang before hand double checking every thing with him (plus extras he had arranged!) he said they were so efficient and lovely to deal with. Lousia I believe he spoke too..From our arrival we were welcomed and even our luggage taken from us as we had to wait a few minutes to check in, very attentive and pleasant. The hotel was lovely & modern inside and we were upgraded to a city view room! The slight problem with champgane in room as we checked in early so wasnt there wating for me. However after an afternoon of shopping it was there on our return with all the trimmings :> strawberries & chocs!! And a message from the manager (i think George) apologising for the error please accept with our compliments!! Needless to say my husband was over joyed with that!
We have previously stayed with most hotels in Manchester inc Midland last yr (which was a very bad let down on service and room!) This hotel goes far beyond the others especially The Midland.. I cannot wait to visit again for my hubby's birhtday I think! Guaranteed a lovely relaxed break if you stay here!..More
- Free Wifi