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Radisson Blu Edwardian Manchester
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Reviews (5,965)
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3,594
1,370
532
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207
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All reviewsopus barsteak and lobsterthe free trade hallafternoon teawet roomstar hotelcity viewspa facilitieslovely hotelmini barbirthday treathotel barfantastic staylovely roommember of staffstayed here for one nightconcierge
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3,774 - 3,779 of 5,965 reviews
Reviewed 14 April 2014

Stayed overnight at this hotel for a charity dinner. This was our second time here and it was even better. We stayed in the Daltry suite, fabulous room, with outside seating area, plenty of space and very comfy bed.
The service at dinner was brilliant, all food was served on time and hot, presentation was impeccable.
Staff are all very friendly and helpful. The breakfast service is excellent, with a buffet style of cereals and meats and a cooked breakfast for a hearty start to the day.

Stayed: April 2014, travelled on business
Thank BandMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenMiles, General Manager at Radisson Blu Edwardian Manchester, responded to this reviewResponded 15 April 2014

I am delighted you enjoyed your stay in one of our Alfresco suites, thank you for taking the time to write this review.

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Reviewed 14 April 2014 via mobile

You walk in to the Radisson Edwardian Manchester, a building of old and new which seemingly should offer the finest hospitality and fine dining. Upon arrival, not one member of staff offered us a hello or a smile. Trying to find someone to seat us was even harder. The room which hadn't been uplifted in almost 3 years was dark (almost seedy) and loud with what seemed inappropriate music for such an occasion. Sandwiches not equal in size, (a distinct lack of variety too) undercooked scones which were still wet inside but over cooked on the outside was probably due to lack of understanding about oven temperature. Even the shape of scones were dismally executed with odd shapes served on the cake stand. The last tier had cakes that were equally baked days before and certainly had nothing to win us over with the already failing set up. Alas I was glad to take my partner who is like a dustbin to eat all the rubbish. The waiter Thomas was delightful yet seeming to be running around whilst managers appeared to be too interested in chatting to each other, dancing or cuddling mid floor. Had the service been better we would have probably been escorted out after 35 minutes. The ambience and feel of this terrific building was largely let down by staff who were insincere and poorly equipped to undertake a respectable afternoon tea. You could say the Radisson Edwardian is all fur coat and no knickers!

Stayed: April 2014, travelled as a couple
Thank GluteusMaximus1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenMiles, General Manager at Radisson Blu Edwardian Manchester, responded to this reviewResponded 15 April 2014

Thank you for taking the time to review Afternoon Tea here at The Free Trade Hall. I was concerned to read your comments, particularly as we receive lots of positive feedback on our award-winning product and service. I am sorry you were disappointed with your experience. So as not to mislead other readers, Opus Restaurant has recently undergone a substantial upgrade culminating in the our stunning Colonnade.

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Reviewed 13 April 2014

Visited last night as part of a large corporate event and as ever the Radisson delivered and then some more. The food for 200+ guests was of restaurant standard and the staff could not have been better. Fabulous rooms, wonderful location as befits the best hotel in Manchester. Breakfast was lovely although I would make one minor observation that they could perhaps have been a couple more staff on hand. This is a gem in the centre of Manchester and our charity event is very grateful for their help in making the night a success. IH.

Stayed: April 2014, travelled on business
Thank ianandmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenMiles, General Manager at Radisson Blu Edwardian Manchester, responded to this reviewResponded 14 April 2014

I am pleased to read that your event was a success, thank you for your feedback.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

Just eaten breakfast after an excellent nights sleep. I would like to commend Tami who served us to breakfast. She must be the cheeriest and nicest member of staff whom I have ever had the pleasure of being served by in over 30years of regularly staying in hotels. Having said that the rest of the breakfast team were also very attentive, pleasant and cheery, but Tami stood out. As for the hotel in general, a very high standard and well positioned for Manchester City centre. Would definitely recommend.

Stayed: April 2014, travelled on business
Thank Chris J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenMiles, General Manager at Radisson Blu Edwardian Manchester, responded to this reviewResponded 14 April 2014

Thank you for your kind comments on our service standards, we appreciate your recommendation.

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Reviewed 13 April 2014

Really old fashioned looking on the outside but beautifully modern on the inside.excellent facilities with pool,sauna,steam room,gym.nice bar and restaurant.nice room though like all good hotels slightly overpriced mini bar.nice location for city centre shopping and entertainment.fantastic value as long as you pay the standard rates rather than inflated rates when hotel is extremely busy.

Stayed: April 2014, travelled solo
Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephenMiles, General Manager at Radisson Blu Edwardian Manchester, responded to this reviewResponded 14 April 2014

I am pleased you enjoyed your city break, thank you for this review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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