Lower down in this thread I posted a warning about the noise pollution in rooms overlooking the bar/lobby. As a result of my complaint I took up the kind offer of a complimentary stay. They wanted to "restore their reputation", and boy did they do so.
We had a wonderful time, fabulous dinner (hadn’t used the restaurant and may also now visits just for that). Brilliant customer service throughout, attentive but not making us feel awkward after our annoyed complaint. Lovely time in the spa and great room with wonderful views over the city
This is a very high standard hotel that knows how to do service. There remains architectural issues with a small number of rooms inwardly facing but avoid that (or stay partying with them until early hours) then a very good chance you will have a extremely well catered stay in a excellently located hotel with highly trained very capable staff. Thanks to front of house manger and his colleagues.
- Official Description (provided by the hotel):
- Modern luxury & style in Manchester’s historic Free Trade Hall with elegant rooms & suites, free high-speed WiFi on unlimited devices, luxurious spa & large swimming pool. Steak & Lobster serves mouth-watering steaks, lobster, salads & toasted brioche rolls, & Opus One offers afternoon tea, bistro bites & cocktails. Next to the Convention Centre & conference quarter, close to buzzing Deansgate & linked to Manchester’s rail stations by free shuttlebus. 22 private meeting rooms host 2-500 people. ... more less
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- Also Known As:
- Radisson Edwardian Manchester Hotel Manchester
- Radisson Manchester
- Manchester Radisson