We were sorely disappointed with our stay at the Radisson, this really isn't a 5* hotel, and we have stayed in 3*'s that were better. The service on the whole was good, however the rooms leave a lot to be desired. We booked a deluxe room and were disappointed the instant that we got to it. The , Bang & Olufsen entertainment system, which is meant to be a highlight of the room, was in fact just a TV with with the standard movies and music. I at least expected the cd player advertised in the room guide to be there! Toiletries, bed linen (the same as a 3* holiday inn), tea and coffee were all very standard. No luxury just normal or un-branded quality. The shower was also not very powerful and like people have mentioned the wet-room style meant that it soaked the whole bathroom. The room was clean, but for a 5* really you expect much more!
We booked a meal in the restaurant and again were disappointed. The food was a let down for the star grading of the hotel and how it portrays itself on the website. We went for a romantic meal and to begin with we were rushed and then the service just dropped off. I needed to add salt to the starter, and then the main was so salty you could taste it for a good 20 minutes afterwards! The warm dessert was served cold. Although my wife enjoyed most of her meal.
The pool/spa was nice although both the pool and the changing room were small, and be warned they do a lot of Hen do's, so if you hit the pool at the wrong time it's packed. Also unless you book early on a weekend there is no chance of any beauty treatments.
The only plus point really were the staff, who on the whole were very attentive.
We were really looking forward to a well needed 24hr break and decided to go for a bit of 5* luxury however could have saved some money and gone to standard chain hotel or really we should have paid a little more and gone for the real 5* hotel in Manchester, which we will do next time.
- Official Description (provided by the hotel):
- Modern luxury & style in Manchester’s historic Free Trade Hall with elegant rooms & suites, free high-speed WiFi on unlimited devices, luxurious spa & large swimming pool. Steak & Lobster serves mouth-watering steaks, lobster, salads & toasted brioche rolls, & Opus One offers afternoon tea, bistro bites & cocktails. Next to the Convention Centre & conference quarter, close to buzzing Deansgate & linked to Manchester’s rail stations by free shuttlebus. 22 private meeting rooms host 2-500 people. ... more less
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- Also Known As:
- Radisson Edwardian Manchester Hotel Manchester
- Radisson Manchester
- Manchester Radisson