We arrived early on Monday the 3rd of December 2018, we were checked in by Victoria and given room 508 on the fifth floor, check in was swift and easy and Victoria made a great ambassador. the room was very clean and comfortable, the bed was extremely comfortable providing a really good night sleep, all the staff were very friendly and helpful. The bar was relaxing and pleasant although it was hard to hear the staff speaking to you as the music was loud. Breakfast was very good with plenty of choice, and the staff members were very attentive and we were never kept waiting for anything. We thoroughly enjoyed our brief stay in the Edwardian and would stay here again on our next visit to Manchester.

We stayed here as a treat, for a couple of nights away without the children. We had stayed in the radisson at East Midlands airport before an early flight so had high expectations from them. I have to say they did not live up to them. It didn't start very well when I asked about the spa and pool, we were told they were undergoing a refurbishment and were out of use. We purposefully chose a hotel with a pool so I feel we should have been told on booking as I would have booked elsewhere. You can use other hotel spas and claim the money back but this was an inconvenience as we just wanted to be able to use the facilities we had paid for in our hotel. On the first mornings breakfast while getting our food our table was given to someone else, we were found another table after 5 mins but should not have happened, I've never had this happen in any other hotel, whether a premier inn or a Hilton. Key cards stopped working, the shower control came off, there was drilling/power tool noise. And upon checking out the check in/out staff didn't ask if everything was ok with our stay. Tainted what was supposed to be a real treat.