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Premier Inn Manchester City Centre (Piccadilly) Hotel
Ranked #12 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed 5 November 2013

I can only agree with all the good points made in previous reviews. Perfect location if arriving by train & car park directly opposite if arriving by car. As always room clean & comfortable. The Thyme Restaurant is a very comfortable area to enjoy your breakfast or meal. We found all staff to be friendly & efficient. Booking in advance for the best price it would be difficult to find a better value for money city centre hotel.

  • Stayed: November 2013, travelled as a couple
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Thank kipper084
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 9 November 2013

Fantastic to see that you chose us with support of our reviews on trip advisor and that we lived up to your expectations. Great to see the location suited your needs and that you had a comfortable visit to our Thyme restaurant. The team will be delighted to see your review around there friendliness and efficiency.

Great value for money city centre hotel, and a team that really do want to ensure you have a great nights sleep with us. Thank you for your feedback and we hope to see you in the near future!

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2,210 - 2,216 of 2,643 reviews

Reviewed 4 November 2013

We've been using PIs for many years and this one in Manchester has got to be the best, so far. Super welcome and check-in from Amy and Niall. Room with a view to die for on the 10th floor, so we could follow dusk closing in and a big storm approaching; but we felt as safe as houses. Not one sweak of any noise even though the hotel was completely full. Back from cycling at Velodrome we had a night cap in the bar which was comfortable and relaxed. After good nights sleep, the breakfast was to the usual high standard in the restaurant, where we also noticed that the menu has been significantly extended.

Room Tip: High up as possible; we were on 10th floor - not a single noise from the high speed lifts - see my p...
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  • Stayed: November 2013, travelled as a couple
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Thank mayfly33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 9 November 2013

Good, Better and best... Wow. Thank you so much for this review, it blows myself and the team away when we get recognised for what is quite simply our job and what a pleasure it is to provide a great night stay for Yourseld and trip to the Velodrome.

Great to see that you use PIs often and that we have lived up to your expectations. I will certainly pass your comments to Amy and Niall as they will be delighted to see your review.

Thank you again for your feedback and we look forward to seeing you on any return trip to Manchester!

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Reviewed 4 November 2013

Good value, no frills, very clean hotel environment.
2 minutes walk from Manchester Piccadilly train station and only 5 minutes walk from Manchester centre. Most other hotels in the area were charging twice as much for the same dates.

  • Stayed: October 2013, travelled with family
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Thank Amanda T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 9 November 2013

Thank you so much for your recent feedback on the hotel.

Great to see that you and your family had a Good value stay with us and that we provided a very clean hotel environment.

We hope that you will visit us again in the near future and on any trips to Manchester!

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Reviewed 4 November 2013 via mobile

An ok hotel, good location, lovely breakfast, some reception staff helpful, others not so! I must admit I didn't think premier Inn was so basic and as my friend and I paid over £100 for one night we both felt a little ripped off! I've paid less in London for better! We spoke to reception about the price of our stay to be told "booking dot com are our nemesis" would never book through them" "people are staying here tonight for as little as £39" well cheers for that, now we feel completely ripped off and trying to figure out why premier inn would let their rooms be booked by such a company if they offer such a bad deal! Very annoying and confusing!

  • Stayed: November 2013
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Thank lellyHull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 9 November 2013

Thank you for your recent feedback on the hotel, although it seems we have disappointed you in terms of value for money. Premier Inn are a product that presents itself as a budget accommodation but provides those essentials needed to make your stay as comfortable as possible.

Premier Inn do work closely with Booking.com on the same pricing strategy and will be level with our booking prices. As with most hotels we work on a pricing ladder and have a range of fantastic offers online, peak events do drive our rates. Our room rates start from £29.00 and get sold on a first come first serve basis and we ensure that our rates remain competitive to the rest of the city.

Thank you for your kind review for the reception helpfulness, good location and lovely breakfast. I will ensure this feedback goes back to the team and hope to see you in the near future especially if you have managed to get our great value offers of online. I hope this occasion has not stopped you wanting to stay with us in the near future!

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Reviewed 3 November 2013

Enjoyed a one night stay here and easily found the hotel just a few minutes walk from Piccadilly Station. Was within very easy walking distance of the city too. Good security in that you had to swipe your room key to access the stairs/lifts and corridor doors to bedrooms. We were on the 8th floor and didn't hear any traffic noise. Didn't eat in the restaurant but it looked very nice décor-wise and there was a nice seating area in the foyer. We paid £42 for the one night stay, very good value. Based on previous Trip Advisor reviews we took the 5 min stroll to Linda's pantry for our breakfast and a take-away sandwich for our lunch, and we are so glad that we did. Would certainly stay at this hotel again if visiting Manchester again.

  • Stayed: November 2013, travelled as a couple
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Thank GRFCGloucestershire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 9 November 2013

Thank you so much for your five star review to us after your recent stay with us.

Great to see our location suited the needs of your stay, we like to ensure our guests and team safety come first and there are many security points been installed to ensure you feel comfortable throughout your stay including our swipe access system.

Great to see that you chose us from our trip advisor reviews and that you will come back to us in the near future. We look forward to seeing you on any return trip to Manchester!

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Reviewed 2 November 2013

Having never stayed in a Premier Inn before, we most certainly will in the future. Excellent checking in process with the cheerful Niall who also helped us with his explanations of how to get around Manchester to see the sights. Impressive security (you must have key to access lifts to rooms). The room was spacious, clean and comfortable and for £39.00 per night what can you say? We were really impressed with the Thyme restaurant on site. Friendly service from Michael, nice setting and good food. All in all, there is nothing we did not like!

  • Stayed: October 2013, travelled with family
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Thank davidref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 3 November 2013

Wow fantastic, thank you so much for your brilliant experience review. I look forward to sharing this with the team especially to Niall and Michael.

It's a great pleasure giving this feedback to the team and rewarding to see we have made your first stay with Premier Inn a memorable one.

We look forward to seeing you use the brand again in the future and see you on any return trips to Manchester!

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Reviewed 2 November 2013

My husband and I stayed at the Premier Inn, Piccadilly, Manchester for 2 nights at the end of October, 2013. I can't recommend this hotel enough. The rooms were bright, clean and comfortable. The hotel is in a great location, with just a short walk to the Arndale Centre and to the train and tram stations. The main attraction for this hotel is it's brilliant staff. I could not say enough about how helpful and kind they are. We were travelling with our two small boys and the staff at reception and in the restaurant were as kind and helpful to them as they were to us. I would not hesitate in recommending this hotel to anyone, especially those with children.

  • Stayed: October 2013, travelled with family
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Thank MichelleLea2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this reviewResponded 3 November 2013

Thank you so much for your recent review on the hotel and great feedback to the team. They will be absolutely delighted with your comments.

Lovely to see that our location was suitable for you and your family and we accommodated a comfortable stay, the team work really hard to ensure you feel brilliant through a great stay with us. It is very pleasing to read your feedback.

Thank you again and look forward to seeing you again on any return trip to Manchester!

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Additional Information about Premier Inn Manchester City Centre (Piccadilly) Hotel

Address: 72 Dale Street, Manchester M1 2HR, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant
Hotel Style:
Ranked #12 of 120 Hotels in Manchester
Price Range: £45 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester City Centre (Piccadilly) Hotel 3*
Number of rooms: 193
Official Description (provided by the hotel):
Just a short wheelie-suitcase trundle from Manchester's main transport hub, Premier Inn Manchester City Centre (Picadilly) brags a whole floor of meeting and conference facilities, puts you in prime position whether you're seeing the sights or visiting for business. Explore the bars and restaurants of Canal Street and the Northern Quarter. Catch the big live events at the Arena, Old Trafford or Etihad Stadium. Seek out the season's must-haves in the Arndale Centre. Then nip back to enjoy a great night's rest with our contemporary restaurant, spacious rooms and huge, comfy beds. ... more   less 
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