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“Good city centre location, friendly staff”

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Premier Inn Manchester City Centre (Piccadilly) Hotel
Ranked #12 of 116 Hotels in Manchester
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good city centre location, friendly staff”
4 of 5 bubbles Reviewed 5 March 2014

We had a 2 night weekend stay (meant to be for football but game was cancelled) and the hotel location is excellent - near Piccadilly Station (15-20 mins direct on train from airport).
Taxi rank round the corner and 5 min walk from Piccadilly Gardens where we took express bus to the Trafford Centre.
We checked in online and arrived late so no interaction with staff on arrival, however they were extremely helpful & friendly during our stay.
Breakfast was the usual Premier Inn standard, basic but good value for money (more so if you have kids who eat free). The restaurant ladies were lovely :-)
Personally we found the beds/pillows to be on the hard side for our liking, but we've experienced this problem before in the newer Premier Inns.
The hotel is what you expect from a budget city centre hotel, good value & clean and within walking distance of all city centre attractions/shopping. We felt very secure in the hotel and heard no external noise.
Our luggage was stored no problem all day and a taxi was organised for us by reception (approx £22 taxi fare to airport).
We would definitely stay here again :-)

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Balgownie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 12 March 2014
Thank you so much for your recent feedback to the hotel.

Brilliant to see the team supporting your journey at the hotel with there friendly manner. The location of the hotel is fantastic espcially for the football, so next time you come to Manchester for a game we hope to see you.

I see you had some concerns around the pillow comfort in your room whilst with us which we apologise for as we like to ensure you have a brilliant night sleep. We do have two pillow choices in the room two firm and two soft which we hope would meet every guest needs. I will certainly ensure the quality is checked over the next couple of weeks to make sure that does not repaet in the future.

Thank you for your feedback and look forward to seeing you in the future!
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2,382 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (327)
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English first
Stoke, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 4 March 2014

this is an excellent premier inn less than 5 mins from piccadilly station, staff friendly and helpful and knew the area well. We stayed here overnight for a concert at the Phones 4 u arena which is within easy wlking distance. The food in the restraunt was excellent the breakfast too. The beds give a great nights sleep and the sofa bed for teenager was again excellent

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stokie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 6 March 2014
Thank you for your recent feedback in Manchester.

It is brilliant you found us a great place to stay and our location suited the needs of your trip. We wish to see you again on any concerts in the future or returning to Manchester.
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Iom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 March 2014

Yes, the hotel is clean, central and quiet. However I did not get it cheap, it was still over £100 per night per person and would expect a few more comforts in the room at that price as it is not really much cheaper than a non budget hotel. For eg docking station for an i pod/i pad, water or drinks in the room. The bed was hard, but had a good nights sleep as it was quiet. The bed linen was beginning to look and feel a little tired.

If I had paid £25-£40 per night I would have been delighted.

The Bar was ok, but no atmosphere and the bar lady kept throwing bottles into the bin making a big clanking noise whenever she did this.

Staff on front desk very helpful re directions etc....

Overall a good stay and good for purpose but not a room I would want to relax in for the price paid.

Room Tip: get it cheaper than I did!
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  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Saaris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 6 March 2014
Thank you for your recent feedback on Manchester Piccadilly Premier Inn.

We appreciate your comments to us and we do hope to see you again in Manchester soon. We do have competative prices online for the budget chain through out Manchester on premierinn.co.uk.

We glad you enjoyed your experience in Manchester!
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Leeds, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

My mother sister and myself stayed here for one night as we needed somewhere centrally located and within walking distance to get to the MEN Arena as we were there to see the very lovely Michael Buble!
Every single member of staff we spoke to from check in, restaurant, bar and check out were exceptionally polite,courteous and willing to help us make the best of their hotel.
We took the 'meal deal' which included a scrumptious 3 course evening meal and all-you-can-eat breakfast, both with enough choices to satisfy even the most fussy eater!
The room was equipped with all the usual necessities and was very clean.
We felt safe and secure in our rooms and through the hallways as at each level the card key was needed to open a door.
The only downside was that the beds were very hard, we thought this odd and wondered whether a mattress topper might assist in a good nights sleep? There is, after all, a chice of hard and soft pillows?
We will recommend this hotel and will use it again on our next concert/theatre trip.

Room Tip: Room 304 was very quiet at night but I would think that all the rooms would be quiet as the hotel is...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KAREN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 3 March 2014
Thank you for your recent feedback on Manchester Piccadilly Premier Inn.

We like to see that our location has suited your needs and we enabled you to have a brilliant night sleep and a great meal. I hope Buble was amazing for you! We hope to see you again soon and welcome you back
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Kilmarnock, United Kingdom
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

Stayed in the Premier Inn near Piccadilly Station and found it to be clean, comfortable, quiet and well staffed by colleagues who care.
The room was spotlessly clean and had everything necessary for a restful night right in the city centre. There was no discernible noise from outwith the hotel, and although very busy, the other guests kept the noise levels to a minimum.
The food was passable, and the bar was well stocked. The staff were fantastic. A big thank you to Niall and Sam at Reception for all their help and advice. They arranged for our bags to be stored until we reclaimed then when ready to go for our train.
The hotel is around 150 metres from the Main rail station and within a short walking distance from the Arndale Shopping centre, lots of top class restaurants, some fantastic pubs, and many other attractions.
All in all, a fantastic hotel experience which actually ticked all of Lenny Henry's assertions!

Room Tip: High up! No problems with lifts and the views are better!
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oboab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 3 March 2014
Thank you for your recent feedback on Manchester Piccadilly Premier Inn.

We like to see that our location has suited your needs and we enabled you to have a brilliant night sleep. We hope to see you again soon and welcome you back
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kilmarnock
Level Contributor
207 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 bubbles Reviewed 28 February 2014

Nothing was too much bother for the staff in this hotel. From arrival to departure, we were delighted with our visit.
The room was warm and welcoming, I had what must have been the best sleep I had for weeks, I fell asleep watching television and never heard a thing in the hotel or outside.
Ideally situated next to the station, within walking distance of town, I had a wander round the Northern Quarter nearby, then headed into town.
We booked out in the morning and were greeted with 'Would you like to leave your bags here till it's time to catch your train.' an offer which we were only too grateful to accept.
Niall and Sam were friendly and helpful and when we came back for our bags, took time to hear about our shopping trip. Would stay here again and will recommend it to friends who are visiting the city.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaKilmarnock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 3 March 2014
Thank you for your recent feedback on Manchester Piccadilly Premier Inn.

We like to see that our location has suited your needs and we enabled you to have a brilliant night sleep, and i will certainly pass on your feedback to Niall and SaM Who will be delighted to receive it. We hope to see you again soon and welcome you back
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Stafford
Level Contributor
282 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
5 of 5 bubbles Reviewed 26 February 2014

Granted - my review may be clouded with the £25 rate I got for a twin room in the Premier Inn sale but this is a terrific hotel.

Quiet, nice location, reasonable price, great bar - plus top quality check in staff who even let us check in before noon as there was availability

Good night's sleep was guaranteed and that's what we got with a nice comfy bed and pillows - free WiFi for an hour was a bonus.,

It was a pleasure to stay here will definitely be back

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank THEBFB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JOANNA P, Operations Manager at Premier Inn Manchester City Centre (Piccadilly) Hotel, responded to this review, 27 February 2014
Thank you for your recent feedback on Manchester Piccadilly Premier Inn.

We like to see that our location has suited your needs and we enabled you to have a brilliant night sleep. We hope to see you again soon and welcome you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester City Centre (Piccadilly) Hotel

Property: Premier Inn Manchester City Centre (Piccadilly) Hotel
Address: 72 Dale Street, Manchester M1 2HR, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Restaurant
Hotel Style:
Ranked #12 of 116 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester City Centre (Piccadilly) Hotel 3*
Number of rooms: 193
Official Description (provided by the hotel):
Just a short wheelie-suitcase trundle from Manchester's main transport hub, Premier Inn Manchester City Centre (Picadilly) brags a whole floor of meeting and conference facilities, puts you in prime position whether you're seeing the sights or visiting for business. Explore the bars and restaurants of Canal Street and the Northern Quarter. Catch the big live events at the Arena, Old Trafford or Etihad Stadium. Seek out the season's must-haves in the Arndale Centre. Then nip back to enjoy a great night's rest with our contemporary restaurant, spacious rooms and huge, comfy beds. ... more   less 
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