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“Disappointing” 2 of 5 bubbles
Review of Cloud 23 Cocktail Bar

Cloud 23 Cocktail Bar
Ranked #214 of 2,185 Restaurants in Manchester
Cuisines: British, Contemporary
More restaurant details
Restaurant details
Good for: Romantic, Business meetings, View, Groups, Bar Scene, Special Occasion Dining
Dining options: Brunch, Drinks, Lunch, Dinner, After-hours, Free Wifi, Full Bar, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Description: Cloud 23 is more than just a bar, it is a unique and memorable venue located at the highest point in Manchester. Experience the feeling of almost being able to touch the clouds as you look out at the panoramic views of Manchester's ever changing city scape and lose yourself in decadent luxury designed to appeal to all the senses. Served within the elegant surroundings of Cloud 23, enjoy a sumptuous afternoon of mouth watering indulgence. Afternoon Tea at Cloud 23 blends an innovative menu with classical combinations to infuse this timeless classic with contemporary style. Our famous Afternoon Tea is served daily from noon to 5pm. Dress Code - Smart/Stylish. Strictly NO sportswear, trainers or headgear. Please note, children under 18 are allowed between the hours of 11am and 5pm.
Leeds, United Kingdom
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed 29 August 2014 via mobile

Visited for afternoon tea with a friend. Overall thoughts was it was pretentious and overpriced.
My friend realised her seat was damp after being seated for a few minutes. The seat was swapped quickly but not what you'd expect to happen in the first place.
Food was delicious. And just the right amount, however, you're provided with enough jam & clotted cream for about 8 scones.
Teapots were small and only held enough water for one a bit cups of tea. Hot water was not offered. Admittedly we could've asked for more water but service was a bit slow so seemed more hassle than it was worth.
A 10% service charge was added to the bill, we knew this in advance, but service wasn't great and not worthy. Appearance of some staff could also be improved.
Overall, nice food but won't be going back.

Helpful?
Thank Ruth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,030 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Doncaster, United Kingdom
Level Contributor
41 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Fantastic!”
5 of 5 bubbles Reviewed 28 August 2014

I took my Grandma as a surprise for a traditional afternoon tea and can highly recommend it to anyone. The service was outstanding, the waiter couldn't do enough for us, without being too in your face or disruptive, even offering glasses of water as it was rather warm. The food was lovely, a range of sandwiches, cakes and a scone with a choice of tea or coffee. The views were amazing, we were lucky enough to have beautiful weather but even on a dull day I'd imagine the view would still be good. The atmosphere was brilliant and the bar and seating area was very attractive, even the toilets were. Highly recommend.

  • Visited August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Hannah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carmarthenshire, United Kingdom
Level Contributor
29 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Pretentious”
2 of 5 bubbles Reviewed 26 August 2014

As a regular guest in the Hilton Deansgate decided to take a work colleague for a beer here to see what it was like. I'm used to the view as I usually get a room on the higher floors, so wasn't here for that - more to see what the fuss is about.

Now, I was not prepared for the pretentiousness of it all - from queuing to get on the elevator - 15minutes (and when we got up to the bar it was half full) to the table seating and the over priced beer. I didn't feel the staff were that welcoming (compared to the rest of the Hilton staff who are fantastic).

It looks like the whole 'exclusive' feel is manufactured to make it feel exclusive - I guess some people fawn over having to put their names on lists, stepping into Willi Wonka's elevator and feeling like they are the chosen ones, but I just want to have a beer in a nice location - I don't want to have to faff around to get in - nor be made to feel grateful I was allowed in!!

Oh and the acoustics are awful so difficult to have a conversation which makes the atmosphere

  • Visited April 2014
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
Helpful?
Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crewe
Level Contributor
29 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Views are lovely, cocktails are strong.”
5 of 5 bubbles Reviewed 22 August 2014

The atmosphere at Cloud 23 is really nice, cocktails are a mixture of old & new. Extremely strong! Service was good & the views are amazing. Would definitely return!

Visited August 2014
Helpful?
Thank Hannahwrightx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oldham, United Kingdom
Level Contributor
23 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Afternoon treat”
5 of 5 bubbles Reviewed 21 August 2014

What a wonderful treat this was more than enough food and an endless amount of speciality teas and coffees you can even upgrade to champagne if you wanted

We were celebrating my wife's birthday together and even though we were with a good few other people it felt just like our own space wonderful

The views are amazing you can to north wales on a good day this place is great as a couple but also as a family
I dare any one to do the walk of faith lol

  • Visited July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Aidescott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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