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Hotel ibis budget Manchester Centre Pollard Street
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Reviews (1,529)
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376
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969 - 974 of 1,529 reviews
Reviewed 8 January 2014

Stayed here for 1 night on the 26th December with another couple and my wife ,when we arrived reception were very helpful regards taxis and letting us no about the football stadium only a 10 minute walk away and told us about ordering food at night if we liked ,as it was late when we got back we decided to order food but the night reception people were not very helpful and very abrupt not just to myself but other people who were also having food aswell so on that note a wont be back in this hotel and will stay somewhere else on my next visit .

  • Stayed: December 2013, travelled as a couple
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1  Thank Dereki_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont_6943, Manager at Hotel ibis budget Manchester Centre Pollard Street, responded to this reviewResponded 9 January 2014

Thank you very much for leaving feedback on your recent stay.
I am extremely sorry to hear you were not satisfied with the Night Auditor and the service you received was not to the same standard the team had provided previously. Please be assured I will be investigating the matter further with the team member in question to ensure this does not happen again in future.

I hope you will give us another opportunity to offer you a hassle free experience.

Kind regards,
Frederic Dumont
General Manager

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Reviewed 7 January 2014

Stayed here for a weekend away with my Wife. Room was small and basic, but very clean and had everything we needed. The bed and bed clothes were a little lacking; mattress was rather stiff, and only pillow. However reception happily gave us another (much thicker) two. Breakfast was OK, good selection of bakery goods, drinks and cereal. Overall, happy with the stay, would return.

  • Stayed: January 2014, travelled as a couple
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Thank Zoenn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont_6943, Manager at Hotel ibis budget Manchester Centre Pollard Street, responded to this reviewResponded 9 January 2014

Thank you very much for leaving feedback on your stay. It's great to hear you found everything you needed and were satisfied with the service you received from the team.
I look forward to welcoming you back soon.

Kind regards,
Frederic Dumont
General Manager

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Reviewed 4 January 2014 via mobile

Stayed in this hotel over new year and had no complaints.
You get what you pay for. Basic clean room, excellent shower, and polite and helpful staff. What more do you need?
Only a 5-10 min walk to city centre.
Would defiantly return to this hotel in the future. :)

  • Stayed: December 2013
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1  Thank holababy101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont_6943, Manager at Hotel ibis budget Manchester Centre Pollard Street, responded to this reviewResponded 6 January 2014

Thank you very much for your kind comments; I'm very pleased to hear you were impressed with your overall stay and the location of the hotel.

The team and I look forward to welcoming you back.

Kind regards,
Frederic Dumont
General Manager

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Reviewed 2 January 2014

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Frederic_Dumont_6943, Manager at Hotel ibis budget Manchester Centre Pollard Street, responded to this reviewResponded 3 January 2014

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Reviewed 2 January 2014 via mobile

Location good with easy access to the city via the tram. The hotel itself was very clean as was our room. The reception staff were extremely helpful and friendly. We did not try the food on offer as we were visiting family close by. The sleep quality was not so good however as the bed was more like a camp bed with a very thin mattress and only one pillow each and we feel tea making facilities would have been a good option.

Stayed: December 2013, travelled as a couple
Thank magshmex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frederic_Dumont_6943, Manager at Hotel ibis budget Manchester Centre Pollard Street, responded to this reviewResponded 3 January 2014

Many thanks for reviewing your recent stay.
I'm very pleased to hear you enjoyed your overall stay and were happy with the service you received.

For future reference, should you require any additional linen i.e towels/pillows, they are available to collect from reception 24 hours.

I hope you will think of us when planning your next visit.

Kind regards,
Frederic Dumont
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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