We live quite close to the Trafford centre and thought it would be nice to spend some family time there one Saturday night. So my husband, 7 year old son, my one year old daughter and myself went bowling. We had a nice lane with sofas and things were looking good. Firstly we try to order drinks using the service button. After the fourth attempt we had to go and ask someone. Once we had finally ordered a drink...half a Guinness was not available nor was a bottle of Budweiser. Then my baby daughter needed changing. The disabled toilet/ baby change was locked, I asked at the desk for the key, was told I need to speak to someone else I walked over to this other person carrying my daughter to ask if the baby change could be opened, you'd of thought I asked to borrow the Crown Jewels for a night out! The look I was given was disgusting! I was then told to wait over by the toilet and someone would open it. I stood by the toilet for about 10 minutes, missing my game with the rest of my family. Finally someone came to open it, if my daughter haven't really needed changing I would of waited...it was disgusting!! The baby change was basically a side of a sink and a bin with a yellow bag!! I nearly cried!!
I was so disappoint a couple of years ago my son had a birthday party there and everyone was so helpful and couldn't do enough for us. We'll we won't be going again...Parrs wood for us next time...so Namco so disappointing
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