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“Great location, tons of space, and good value”

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The Place Aparthotel
Ranked #43 of 118 Hotels in Manchester
Dubai, United Arab Emirates
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great location, tons of space, and good value”
Reviewed 24 August 2012

An apartment hotel close to the train station (Piccadilly Manchester), with huge (by UK standards) rooms; mine was a 2 bedroom, 2 bathroom, with kitchen. They also have a great kitchen that serves restaurant and bar food as well as room service. The staff were courteous and helpful. Only negative was the apartment was showing it's age. I can recommend this apartment hotel.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NickRyder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 4 September 2012
Thank you for taking the time to write your review. I will be passing on your kind comments to the team. Regarding the age of the apartments, we are currently upgrading certain features in every room to address this.
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1,257 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Fraserburgh, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 August 2012

we had a fab apartment!! great value for money. we arrived on the fri, staff took cases as we were early. staff very helpful. room hot, but window could be open fully. they delivered tomato sauce to our apartment for our bacon sandwich for breakie!!! Now that's service :)

Room Tip: Our apartment was on the 4th floor. was massive. also there was weddings on fri and sat. didnt hear...
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  • Stayed August 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 15 August 2012
I am delighted to hear you enjoyed your stay and provided much needed tomato sauce for your bacon sandwiches. I hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 August 2012

This hotel is literally stumbling distance from Picadilly station and you can use the free buses from the station to get around, or walk into town in 10 mins. We stayed in a 2 bed apartment which was much more spacious than I was expecting. We had 2 children with us and it was perfect for them. Only downsides - got a bit hot when it was v sunny (but that's not too much of a consideration in Manchester). And the apartment beams were v dusty. Again - not a problem and probably quite hard to clean! Breakfast was incredibly good value and staff were really helpful. Overall, I'd recommend especially if you're travelling with children.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank millygs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 4 September 2012
Thank you for your review. I am glad to hear you enjoyed your stay and I hope you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
1 review
Reviewed 1 August 2012

Stayed here with my husband last weekend.The hotel itself is really beautiful. But from day one we had lots to complain about. But it was sorted out ASAP.
The location is excellent. As it was ideal for Piccadillly Station,Picaddilly Gardens,The Arndale Centre,Shops,Bars,Restrurants,and Clubs.

On arrival we was very disapointing about the parking situation.We have a blue badge and there are only two spaces on the outside of Hotel where there is a small drop of and collection point.There is a secure under ground parking but this is just normal car spaces.We think this needs to be looked at immediately. The car parking FEE should be FREE, as the rooms are prices enough.Also you should be able to reserve a car parking space before arriving.

The small disable lift was broken the full two days we where there.
We received a complimentary upgrade to a two bedroomed apartment when we checked in (20 mins early too!).Which we thought was fantastic.

The 2 bedroomed apartment was really huge we could have lived there. The lounge was fantastic,with a large comfortable settee and large easy chair,1 small table, dining table with 4 chairs,coffee table and a large flat TV ,DVD player. The two bedrooms where large,both had decent comforty beds,with clean bedding and flat panel TVs .One bedroom had a safe in which we thought was a brilliant idea. The lounge and one of the bedroom had large windows (like doors) which opened on to the atrium so you need the blinds down when you are in the rooms. There is a possibility that it could get quite noisy if the all the apartments where fully occupied Also not really safe as anyone could enter the apartement. We where not happy about that so we kept the windows shut .Also not very private during the day-time as people walking by can look straight in unless you shut the blinds. I know that this probably won't bother most people, but I like my privicy.One bedroom had and en suite with a shower and no bath which was clean,with a small bottle of shampoo,condition,shower gel and body lotion.The other bathroom had a bath/shower.We did not used this one as it smelt really bad of damp/musty.The white towels in both bathrooms where clean but very rough and hard,they need to use a fabric softener.
First imprssion on the kitchen was it looked reallly good.However,very disapointed that when we went to put food in the freezer,around 3:15pm it was not working at all.We reported it straight away. Two maintanace guys came very quickly .looked it over ,messed about .Then said that it may have been that the freezer had been defrosted earlier today and to give it a few hours.Which we did and still by 7:30pm it was still the same not working,Reported this again.We where then sent a cleaner to deal with this,she tried her best but nothing.She admitted she did not know what was wrong,But to be fair it was not her job.We were told that it was on the list for the maintanace to deal with, but it would be10:30am the following day.So we had to cooked a meal for a late tea.Instead of going down to the resturant for a meal,as we had planned on the 1st night.We had to throw away quite a of food.As we had know where to keep it frozen.
After this we looked around the apartment to see if everything else was working properly.And check that we had everything.We noticed a few things where missing or broken ,or needed attention.

Next day we reported everything to reception,as we had a lot go wrong we where upgraded not only to another apartement but to a penthouse.

“Wow“ the penthouse was our first reaction.

Sadly the still s few problems one downfall to the penthouse apartment are the stairs to the upper floor (kitchen and living room )we expect all on one floor accomadation. The kitchen looks brilliant, but then we open the kitchen cupboard under the sink and bin was full of rubbish the cleaners had not taken it out. bathroom doors need to be sorted as faulty .There was now patio table and chairs to sit if you where abe to go out on to the roof patio.It sound as though there is no proper guttering, so when it rains as it did on the Saturday night till Sunday mornning .It was really noisy as the rain sounded as thought it was hamming down onto the part-glazed ceilings of bedrooms.But definitely more privacy than the apartments.We found out by accident that the penthouses get a special glass lift on the outside of the building. But if you are in a wheelchair or not find it hard to climb stairs its not disable friendly trying to get there.You need your key to access the building and the lift from the ground floor upwards.We used the lift to come down on Sunday morning, as it was still raining and did not know but we had to walk all the way around to the front of the hotel to gain acess to it ,which is a real pain when its raining .Needs to be thought about so guests in the penthouses can gain acccess once on ground floor.
A few things not 100% in the restaurant but nothing mayor.We had breakfast on both mornings which we thought was very reasonable. It was help yourself which we we did and both loved.There was extras on the menu,which you can order which is also included in the price.I ordered from the menu both mornings. Excellent breakfast 10/10 (Thanks to to chief .)

Wifi is included in the price and available throughout The Place, although the connection drops regularly which means you have to continue clicking on the terms and conditions screen for access,but once I relised this it was ok.

All the Staff from reception to cleaners that we met on our stay, where all very nice and very courteous and very professional (especially Tori” many Thanks once again for all your help)nothing was too much trouble for her to make our stay better.We have stayed at a number of hotels and serviced apartments throughout the UK.Even though we have had a lot of issues,they where sorted out and and we would highly recommend The Place Apartmnets, and will most definitely be staying here again. Most definitely the best place we have stayed in Manchester!.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lolita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 2 August 2012
Dear Lolita H,

Thank you for taking the time to write your review. On the whole I am delighted to hear you enjoyed your stay and my team dealt with you courteously and efficiently.

I have looked into all the issues you have raised and where possible will look at solutions to remedy them in the future.

If you are returning to Manchester in the future please contact me direct at the hotel and I will personally handle your booking to ensure the highest levels of service are received.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 July 2012

Stayed here for a friends birthday weekend and was extremely impressed by the quality of the accommodation and price. Worked out cheaper than staying at a well know 'budget' hotel chain.

Would highly recommend and will definitely be returning!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hairenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 1 August 2012
Thank you for your excellent review. I am delighted you think of us so highly and I look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knutsford, United Kingdom
Level 6 Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 31 July 2012

Great location, the apartments were very good and clean with everything you could need, but there was no air-conditioning and it was very hot so trying to sleep with no air was uncomfortable. We were there for two nights - a Friday and Saturday and because it was hot we had to open the windows to get some air and they open on to a courtyard, so that meant it was very noisey all night so not a good nights sleep. Staff were pleasant and helpful so I would recommend it from a location point of view and all other aspects but if you are a light sleeper and it is warm weather I wouldn't recommend it for a good nights sleep.

Room Tip: Rooms that don't open into the courtyard will be quieter.
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  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lizwhitenlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian H, General Manager at The Place Aparthotel, responded to this review, 1 August 2012
Thank you for you kind review. I am delighted to hear you enjoyed your stay. Unfortunately, as the building has a Grade II listing we are limited to what we can do with regard to air conditioning. However it is only on the hottest days, which are few and far between in Manchester, that we have requests for more fans which we will gladly supply.

Thank you once again for your review and I look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Place Aparthotel

Property: The Place Aparthotel
Address: Ducie Street, Manchester M1 2TP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Manchester
#23 Business Hotel in Manchester
#24 Family Hotel in Manchester
#25 Luxury Hotel in Manchester
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Place Aparthotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Place Aparthotel is a stunning, grade 2 listed Manchester apartment hotel, offering luxury 4 star hotel apartments in Manchester city centre. 100 metres from Manchester Piccadilly Station, close to shops, restaurants, northern quarter and Chinatown. ... more   less 
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Also Known As:
Place Apartment Manchester
Hotel Place Apartment

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