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“Impressed by the size of the apartment!” 4 of 5 bubbles
Review of The Place Aparthotel

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The Place Aparthotel
Ranked #35 of 115 Hotels in Manchester
Certificate of Excellence
Rugby
Level Contributor
49 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Impressed by the size of the apartment!”
4 of 5 bubbles Reviewed 31 August 2010

The hotel is convienly located next to train station & very close to the city centre & canal street. The apartment was huge with living room, bedroom, bathroom & kitchen with all the mod cons. The food is good & staff are very polite.
I would definetly stop here again; the cleanliness could be improved & the bed wasn't that comfortable, but overall I was impressed. We have a good deal which was £85 for the room for one night with breakfast; booked it through lowcostholidays.com

  • Stayed August 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Joey0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for your review. I am glad to hear you find the size of the apartment so impressive. As you know each room has a minimum of one bedroom, a bathroom, hall and lounge / dining area.

I look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,244 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (187)
Date | Rating
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  • English first
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English first
Huddersfield, United Kingdom
1 review
4 of 5 bubbles Reviewed 29 August 2010

We have just returned from The Place Apartment Hotel after spending just one night in a deluxe two bedroom apartment. It was great! It was very spacious, clean and had all the utensils and equipment that we needed for a much longer stay if we would've wanted - like home from home.

The bedrooms were also very spacious, one with an en-suite and the other had the bathroom next door to it, This was also very clean and spacious. The shower took a little time to figure out how it worked but had lots of hot water. To say that we were in the centre of Manchester, it was surprisingly very quiet and we had a great nights sleep.

The only downside to our stay is that for one night (during Manchester Pride) it was quite expensive to say that we were not allowed to check in until 3pm and had to leave the next morning at 11am...meaning that we did not even have a full 24-hours use out of this great place. Other than that we had no quarrels with it and would happily stay there again for the weekend.

  • Stayed August 2010, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ghirst79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for your kind review. It is good to hear you had such an enjoyable stay. We do strive to give early check ins when possible. But as you can understand during such a busy weekend it is not always possible.

I look forward to welcoming you back in the future.
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staffordshire
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 August 2010

I was taken away as a surprise by my boyfriend and was sooo impressed by this hotel/apartment.
The location is brilliant for shopping and then drinking later,
The apartment was amazing, clean, trendy and a very very comfortable bed. The staff were very freindly and helpful. All in all a great place to stay if not the best in Manchester!!
Can't wait to go again...please!

  • Stayed August 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank janeprince36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for kind review. I am glad to hear we met your expectations and I look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds UK
Level Contributor
27 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 24 August 2010

Just had a fabulous stay at the Place (4 female friends). Was upgraded to a penthouse suite at check-in. Quality of accommodation was fantastic and the place was spotless. We didn’t want to leave. The staff were lovely too. The location is very convenient for central Manchester. I would definitely recommend this apartment hotel to groups and families alike. An excellent weekend break. We’ll definitely return.

  • Stayed August 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BeverleyShillito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for your excellent review. I am glad we had the opportunity to upgrade your stay and it helped to give you such an enjoyable weekend.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bournemouth
1 review
2 of 5 bubbles Reviewed 4 August 2010

We booked this expecting it to be a contemporary, luxury hotel. The reality is that the hotel rooms are basic and in need of significant refurbishment. The bathroom smelt of smoke and needs replacing to live upto advertised brief. We were kept awake until 1am by a function held at the hotel (functions both nights we stayed). Beds not comfortable.
There is limited privacy. You have to pay for parking (a hidden cost). Overall- over priced poor quality hotel. Service was excellent however.

  • Stayed July 2010, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RJG74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for taking the time to pass on your comments. I would like to apologise for the problems you encountered. If you would like to discuss the matter further please contact me on 0161 7787500 and I will be happy to address these issues.

It is also gratifying to hear our service levels met with your approval and I have passed your comments on to my team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
English heartlands
Level Contributor
71 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 1 August 2010

Came to the Place to celebrate daughter's graduation. Wanted something swanky but not too expensive. What a weird hotel! Having read other Trip Advisor reviews, we went for a corner suite at slightly greater expense. Definitely recommend doing that - the other rooms were strangely glass-fronted on to a public corridor reminiscent of Cell Block H. It is very disconcerting to look right into other guests' lounges and bedrooms. The corner apartments have no such exposure with outward facing windows on both external walls.

Apartment was large and well-furnished but we were greated by dirty pan in the sink and grubby counterpane on the bed. Tried to flag up problems at the reception, which was under-staffed, with English a second language. The rooms have been developed slightly on the cheap - tatty fixtures and fittings and poorly finished. Location brilliant is you arrive by train - car parking available but tricky to access (with tokens and passwords and more expense).

The Place proved adequate but disappointing. Definitely an 'if only' kind of hotel - if only it was properly managed and new cleaning/maintenance contractors hired.

  • Stayed July 2010, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ingrid_Bergmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 1 September 2010
Thank you for taking the time to pass on your comments. We are constantly looking to improve on the levels of service we offer. I am slightly concerned regarding your comments about my reception team as they all have English as their first language.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Wales
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 7 July 2010

We have stayed at this apartmernt hotel many times since it opened & usually in the busy summer season so we had an idea what to expect however, we feel that the standards of care and cleanliness are not as in previous years and the appartments are desperately in need of a refurb as they are tired & grubby. We booked a two beded luxury appartment for 3 nights. Our room looked as though it had just had a quick turn around from the last guests as the dishwasher was still full of their dishes & the bathroom bins had not been emptied~ yuck! We didn't have any dressing gowns etc that you pay a premium for or a welcome pack with milk & biscuits etc and had to keep pestering reception for these things which they did put right but is not what you expect for the price paid. The plynths on some of the kitchen units had fallen off & had just been left, it wouldn't have taken much to repair by the hotel & would make the room look a lot better. Also the units in the kitchen had cooking stains & grime left over from previous occupants ~ the whole place needed a good scrub! Some of the rooms on the first 2 floors look like they have been refurbed but our appartment was on the 6th floor and it looks like the refurb has not arrived here yet so our advice would be to try and get an apartment on the lower levels that have had a refurb. What a shame that it is so run down as in the past we have had lovely rooms of a high standard but we would not stay again or recommend to our friends as we have done in the past and would definately stay in some of the newer hotels all around which are offered at the same price and are brand spanking new. The only way we would ever consider come back is if we knew for sure that all rooms had had a total refurb and were crisp & clean as in previous years ~ What a shame

  • Stayed July 2010, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank offonourtravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IanHard, General Manager at The Place Aparthotel, responded to this review, 9 July 2010
Thank you for taking the time to pass on your comments regarding The Place Apartment Hotel. I was most concerned to hear of the problems you encountered and would like to take this opportunity to apologise.

We will now be carrying out a full review of our housekeeping practices to ensure these issues do not re-occur.

I would like the opportunity to discuss your stay with you further and regain your faith. Please contact me direct at the hotel as we value the feedback of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Place Aparthotel

Property: The Place Aparthotel
Address: Ducie Street, Manchester M1 2TP, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#20 Romantic Hotel in Manchester
#21 Luxury Hotel in Manchester
#23 Business Hotel in Manchester
#24 Family Hotel in Manchester
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Place Aparthotel 4*
Number of rooms: 107
Official Description (provided by the hotel):
The Place Aparthotel is a stunning, grade 2 listed Manchester apartment hotel, offering luxury 4 star hotel apartments in Manchester city centre. 100 metres from Manchester Piccadilly Station, close to shops, restaurants, northern quarter and Chinatown. ... more   less 
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Also Known As:
Place Apartment Manchester
Hotel Place Apartment

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