One of the worst overall dining experiences ever. We were kept waiting for a pre booked christmas meal for 14 and then eventually shown to 2 separate tables which we were told was our only option! With the unfriendly unhelpful manager it was a miracle we did finally get to sit together.
Having pre booked our food, a trauma in itself with the disorganised and pedantic systems n place, we were served the wrong food and one of the party didn't get a main course at all, it finally arrived when everyone else had almost finished but they did offer her a free glass of wine, the only concession of the night despite our dreadful experience and 90 minute wait for a table, we finished our food at midnight!!!
The only saving grace were the excellent serving staff who were excellent and left to it by a manager by that time locked behind closed doors!
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