Having wanted to stay at this hotel for some time my husband booked a suite for us for my birthday in November. We stayed in the baby grand and paid just over £300 for room only. The room was spacious, clean and very sumptuous but we had a number of problems while there including a broken bath plug and a hairdryer that repeatedly fused although the butler on duty spent considerable time back and forth to deal with these problems and was incredibly patient and helpful. A very minor issue was having a remote control with the batteries sellotaped in which doesn't reflect well on the pricing of the room. We paid for breakfast in the hotel the following morning and was glad we did as it was delicious. The real bugbear of this stay was when I asked what time the roof terrace was accessible until (intending to return for a drink after we'd eaten). We were curtly told by the ?duty manager that the terrace was not open to hotel guests that evening. He did not feel as I did that it would have been appropriate to inform guests by email in advance of this as "it isn't the only thing guests come for" but I disagree with this and if this isn't intended as a hugely attractive selling point for the hotel then perhaps it shouldn't be the lead photograph on the webpage. He also pointed out that it was November and therefore why would people need or want to sit outside? I suppose for the view, the atmosphere and, just because on a non rainy day in Manchester, you can. As it would be unfair to penalise the others because of the abrupt way this incident was managed my service rating reflects the butler service, reception and breakfast staff only . We stayed on the Bonfire weekend and noticed that on other Fridays before and after the room charge was significantly lower so it is possible to get better prices than ours. I would return to the hotel in the future as it is beautiful with lots of character in a great location but would probably only revisit if able to book on the best rate.
- Official Description (provided by the hotel):
- Only a stone's throw from Manchester's most exclusive shopping areas, restaurants and theatres, this original Victorian school house has been transformed into a chic townhouse hotel with unique, individually designed bedrooms and suites alongside stylish lounges and Oyster Bar.The Old School House also boasts stunning entertainment rooms and features Manchester only Eclectic Roof Terrace available for exclusive use for your own tailor made event.Being madly eclectic, all of our rooms have a personality of their own, giving the guest a unique experience every visit. ... more less
- Reservation Options:
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- Also Known As:
- Great John Street Manchester
- Hotel Great John Street