We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Best Premier Inn Customer Service Ever!” 5 of 5 bubbles
Review of Premier Inn Manchester City Centre (Deansgate Locks) Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Ranked #34 of 115 Hotels in Manchester
Certificate of Excellence
wales uk
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Best Premier Inn Customer Service Ever!”
5 of 5 bubbles Reviewed 11 January 2014 via mobile

We chose this Premier Inn for its central location and free car park for a theatre visit. Most town centre hotels charge for car parking so this premier inn was a good choice.
The receptionists were top class and their customer service skills so excellent you would have thought we were in a 5 star hotel in London! A taxi was phoned and booked and check in quick and efficient. The room was a huge double with a kingsize bed and all the usual comforts from a premier inn. You really cannot beat this chain for an overnight stop. Breakfast was served until 10.30am which was great as we were in no hurry to leave. All the bar and waiting staff were enthusiastic and eager to please. When I come to Manchester again this will be the place to stay for sure! Thanks to the staff for a great stay.

Stayed January 2014, travelled as a couple
Helpful?
Thank CariadRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,649 reviews from our community

Traveller rating
    806
    590
    162
    55
    36
See reviews for
365
621
62
214
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (248)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Valletta, Malta
1 review
4 of 5 bubbles Reviewed 8 January 2014

This was my first stay. Enjoyable stay at well located hotel with friendly staff and good value for money. Reception staff and restaurant staff very helpful and efficient. Will definitely be returning.

  • Stayed December 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Mario Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wrea Green, United Kingdom
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 8 January 2014

We stayed at a special deal of £29 for a double room.
I love Premier Inn as they are comfortable, clean, spacious and centrally located.
There is a free car park outside where you can stay until 5pm the next day.
The staff were very friendly.
The room was quite noisy at night (318) as it was near a lift.
Although it is situated on a main road- this did not disturb us.
Check out is 12 noon which is very generous and great for a night out in Manchester.
It is a 15 minute walk from this Hotel to the centre of shops so great for shopping and nightlife.
Great value for money

Room Tip: Ask for a room away from stair wells and lift areas- try end of corridors
See more room tips
  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nikki A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blackpool, United Kingdom
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 6 January 2014

Fourth time of visit to this Premier Inn New Years eve good location free bus to town centre opposite the Inn but only a short walk to the centre staff as usual very welcoming friendy and helpfull as expected at this time of year it was full breakfast was extended to 12 noon food hot you can leave your car the following day so extra day to visit the shops will return

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jacwen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

I hadn't stayed at a Premier Inn at Manchester before and chose this one as it had a great saver rate for a stop-over after our New Year break. The staff were amazing, I would say the top of all the many Premier Inns I have stayed at. Very friendly and attentive, the staff I dealt with were very courteous and made me feel like a valued customer - extra praise to Sarah on the front desk, who is an outstanding receptionist with her manner and an asset to Premier Inn. Parking was great, plenty of spaces. The room was usual high quality standard. (the air con system wasn't working on this occasion and we had a portable electric fire, but never mind). Stayed for breakfast which was also excellent - nice that no one kept clearing our plates out of boredom (unlike some Premier Inn's, grrrrr) All in all, a great experience and will certainly look at choosing this Premier Inn next time I want to visit Manchester. Nice to also see that Premier Inn have a new form of policy/guidelines regarding selfish other guests who insist on making excessive noise. lets hope this makes a difference, although on this occasion there was no problem with noise.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TripRaterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carnforth, United Kingdom
Level Contributor
225 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 6 January 2014

nice friendly staff and always a good value for money stay
Lots of easy parking and in a great position for being close to Deansgate for shopping.
Bar is good but doesn't allow you to charge to your room and the food finishes at 10pm

Room Tip: get a room with a view of the car park - its quitter than facing the main roads
See more room tips
  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gchc_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
507 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 267 helpful votes
5 of 5 bubbles Reviewed 5 January 2014 via mobile

I didn't actually stay at this premier inn but arrived at the wrong one. I wanted to write this review because I really couldn't believe how lovely the staff were. I had been driving for over an hour, been totally lost in the Manchester 1 way city centre system, my phone had about 2% battery and I was really adjitated and upset. The staff were so lovely, offered to let me park my car in the car park for free for my stay at the other premier inn, let me charge my phone, offered me a cup of tea and one lady even offered to take me to the other premier inn so I didn't get lost on the way - that's excellent wow customer service! Thank you so much!

  • Stayed January 2014
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
Helpful?
3 Thank KTandPM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Manchester hotels
0.4 mi away
Premier Inn Manchester City Centre - Portland Street
1.0 mi away
Premier Inn Manchester City Centre (Arena/Printworks) Hotel
0.4 mi away
Premier Inn Manchester Central Hotel
Show Prices
Show Prices
Show Prices
0.9 mi away
Premier Inn Manchester City Centre (Piccadilly) Hotel
0.5 mi away
ibis Manchester Centre Princess Street Hotel
0.2 mi away
INNSIDE Manchester
INNSIDE Manchester
#9 of 115 in Manchester
4.5 of 5 bubbles 1,373 reviews
Show Prices
Show Prices
Show Prices

Been to Premier Inn Manchester City Centre (Deansgate Locks) Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Premier Inn Manchester City Centre (Deansgate Locks) Hotel

Property: Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Address: Medlock Street, Manchester M15 5FJ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotel in Manchester
#10 Best Value Hotel in Manchester
#13 Romantic Hotel in Manchester
#16 Business Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester City Centre (Deansgate Locks) Hotel 3*
Number of rooms: 199
Official Description (provided by the hotel):
Ideally situated close to Old Trafford and just a short walk to main attractions and transport. Ideally positioned next to the free 7 day city centre shuttle bus service. Our Manchester (Deansgate Locks) Premier Inn has everything you'd expect - incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Agoda, Priceline and Premier Inn so you can book your Premier Inn Manchester City Centre (Deansgate Locks) Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Manchester City Centre (Deansgate Locks) Hotel Manchester
Premier Travel Inn Manchester
Manchester Premier Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing