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Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Ranked #34 of 118 Hotels in Manchester
wales
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“a pleasant stay”
Reviewed 2 July 2014

we have just returned from a couple of nights at this hotel ,and it was a pleasure to greeted by the very polite and helpful reception and restaurant staff .they went out of their way to be helpful.we had a good value meal deal and enjoyed a good nights sleep at a moderate price. nice and close to the city centre and walking distance to the coronation street tour which good fun if your a fan.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saxmanwales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear saxmanwales,

Thank you for taking the time to give us a wonderful review.

I am so happy to hear our teams were very helpful and welcoming. I will pass your comments on for you. Yes our meal deal has just been updated as we have actioned guest feedback. I am glad you enjoyed your time with us.

Thank you and we look forward to welcoming you back next time your in Manchester.

Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (253)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
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English first
Farnborough, United Kingdom
Level 6 Contributor
151 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 2 July 2014

Overall the hotel had good service, good breakfast and the rooms appeared very clean. The hotel offers easy access to the centre of Manchester and has a large car park. BUT I came away covered in bites which I can only think are bed bugs which is very disappointing and unacceptable.

Stayed June 2014, travelled on business
Helpful?
Thank ACETT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Thank you for taking the time to review your stay at our hotel. At Premier Inn we endeavour to ensure all our guests have an enjoyable stay in a clean and comfortable environment and do apologise that on this occasion we failed to provide this. Please email your booking & review details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.
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Cardiff, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 July 2014

Stayed at Deansgate locks whilst in Manchester got the weekend to see Robbie Williams at Manchester arena, brilliant location to city centre bars and restaurants , very pleasant and helpful staff, would defiantly come back and stay here again !!!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear Jon M,

Thank you for your review. What a busy weekend that was. I hope you enjoyed your concert. I am very pleased to her you had a great stay with us at Deansgate Locks.
Thank you for kind words.

We look forward to welcoming you back again next time you are in Manchester.

Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
41 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 1 July 2014 via mobile

Went to see Robbie at the phones 4 u arena and stayed here. The staff were Fantastic and friendly, the rooms were clean & comfy, lovely breakfast, free parking, walking distance to the city. What more do you want? Will be using again

Stayed June 2014, travelled as a couple
Helpful?
Thank Catio28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear Catio28,

Thank you for taking the time to give us your wonderful review and great feedback.
I am so happy to hear you enjoyed your stay with us. I will of course pass your feedback to all our teams.

Many thanks again and we look forward to welcoming you back to Manchester Deansgate Locks.

Kindest Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derby
Level 6 Contributor
107 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 30 June 2014 via mobile

Stayed for one night while in manchester seeing Robbie Williams in concert. Having stayed twice at a different hotel in manchester, and experienced differing standards both times, decided a change was a good move. On arrival the staff were so helpful and pleasant that all boded we'll for an enjoyable stay. The room was the standard boutique style hotel room, clean, functional and comfortable. Very comfortable bed so a goods night sleep was inevitable. Every member of staff was polite, friendly and courteous and it appeared that nothing would be too much trouble. Bar prices were reasonable for a hotel and the breakfast was plentiful and enjoyable. Being situated close to major roads and easy walking distance to the city centre it's ideal for anyone wanting a convenient hotel for a city break in Manchester, and the staff are some of the best I've met. Oh, free car parking too! What a bonus.

Stayed June 2014, travelled as a couple
Helpful?
Thank Ianozrob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear Derby,

Thank you very much for taking the time to give us a brilliant review! I am so pleased to hear all teams made you feel welcome and were approachable for anything you needed.

I will of course pass your feedback to our teams.

Next time you stay why not take the free shuttle bus? The number 2 stops right outside the hotel and will take you up to the MEN but also close to Printworks and The Arndale centre.

Again thank you very much for your kind words.

We look forward to welcoming you back next time you're in Manchester.

Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level 5 Contributor
75 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 30 June 2014

Stayed two nights here, all very clean and very efficient staff. A little over bearing when checking in but all in all very good. The bar shuts here ay 12pm so don't make the mistake of thinking its open all night.
If you are looking to venture up canal street its a 15 minute walk so be prepared.

Room Tip: Stay on fourth floor or above.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arkley67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear Arkley67,

Thank you for your review. I am pleased to hear you had a great stay with us.

I would like more feedback from you around our teams. We are constantly seeking to action and improve our guest service.

We do hope to welcome you back to Deansgate Locks. If you need a taxi for your night out we can order them for you. From our hotel to Canal Street is around £4.

I hope that helps and saves you the long walk next time.

Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 30 June 2014

Staff on reception very helpful and friendly made us feel very welcome when we first arrived. We phoned reception and asked for a travel cot and it was brought straight to our room. The family room we was in was massive it had a huge king sized bed then two more single beds. Very clean and tidy room. Only problem was a strong smell of smoke as you entered the room I thought someone had been smoking in the room earlier on but when I stood under the air con unit it smelt like it was coming through there. This was reported to reception and they said they would get the maintenance man to have a look at this straight away. We ate in the restaurant and the two girls working in there were really nice and made us feel welcome. The food was lovely very good value for money. This is my second visit to this hotel and I would defiantly return in the future.

Room Tip: Go for a family room they are massive
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loumossy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 4 July 2014
Dear Loumossy,

Thank you for your feedback and review. I am very glad to hear our teams were helpful, welcoming and did all they could to help you during your stay.

Thank you for reporting your concerns for us to action. I will pass your comments to all our teams.

We do hope to welcome you back to Manchester Deansgate Locks again in the future.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester City Centre (Deansgate Locks) Hotel

Property: Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Address: Medlock Street, Manchester M15 5FJ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotel in Manchester
#8 Best Value Hotel in Manchester
#13 Romantic Hotel in Manchester
#16 Business Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester City Centre (Deansgate Locks) Hotel 3*
Number of rooms: 199
Official Description (provided by the hotel):
Ideally situated close to Old Trafford and just a short walk to main attractions and transport. Ideally positioned next to the free 7 day city centre shuttle bus service. Our Manchester (Deansgate Locks) Premier Inn has everything you'd expect - incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Manchester City Centre (Deansgate Locks) Hotel Manchester
Premier Travel Inn Manchester
Manchester Premier Inn

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