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Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Ranked #33 of 117 Hotels in Manchester
Certificate of Excellence
1 review
“Sparkle Weekend”
Reviewed 16 July 2014

A very enjoyable stay, All the staff were very friendly and went out of their way to help. Really good quality food served in the restaurant and good value. Although there were closer hotels within the city center to where i was going the fact that this hotel was the only one with its own car park made it the ideal location.

The only negatives i would raise regarding this hotel would be the speed of the lifts which took forever to arrive (it was quicker to walk up and down the stairs) the doors of the lift would also open whilst it was still moving. There was also build up of dust on the tops and backs of the wall fittings in the bathroom.

Overall for a short stay value hotel in the center of Manchester you could not do much better than this hotel. I would like to take this opportunity to thank all the staff who worked over the weekend 11-14 July 2014 for their part in adding to a very enjoyable weekend in Manchester

  • Stayed June 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear Loiuse G,

Thank you for your review and good feedback after your stay with us.

I am very glad to hear you enjoyed your stay and found all our teams helpful and welcoming. I will pass all your great comments to our teams on your behalf they will be very pleased to hear you felt taken care of and you found our restaurant to be good quality and with great service.

Thank you for the feedback around our lifts I have passed this on for you. That weekend was very busy and our lifts work over four floors so at peek times they can seem slow. I am concerned however with what you have mentioned around the doors and I have taken this very seriously and will investigate for you.

I have also passed your feedback around your bathroom to our housekeeping team for investigation.

Once again thank you for great feedback and we do hope to welcome you back to Deansgate again in the future.

Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (249)
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English first
Sheffield, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 July 2014

we booked three rooms for my daughters graduation... only £29 per room ! very clean, friendly staff, not the best location when looking out of your window (busy roads) but ideal for nipping into centre and a walk away from station

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear Louise H

Thank you or your review and feedback after your stay with us.

I am glad to hear you found your room to great standard and our teams friendly and welcoming.

As you say we are located at the bottom of the city centre but we have worked hard to stop noise from main roads by installing secondary glazing to all road facing rooms.

Nest time you stay please speak to a member of our reception team as there are free local buses that will take you from our hotel to the top of Deansgate by the Arndale shopping centre.

Again thank you for your review and congratulation on your Daughter's Graduation.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 July 2014 via mobile

stayed for 2 nights to have a weekend away to celebrate my fiancé's birthday and our engagement, we had a great weekend, our bed was a little uncomfortable but staff were absolutely amazing. Especially Diane Chantelle and Columba. Thank you!

Stayed July 2014
Helpful?
Thank Annie Cherry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear Annie Cherry H,

Thank you for your review and congratulations from us all on your Engagement.

I am very glad to hear you had a good stay and all our teams were welcoming. I will pass your feedback to them for you and Chantelle, Diane and Coumba will be so proud to have a name mention.

I am sorry to hear you struggled with your bed, please can you give the hotel a quick call or email with your room number so our housekeeping team can investigate on your behalf.

Again thank you for your review and good luck with your wedding.

Kindest Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cavan, Ireland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 July 2014

Only 20 mins walk from the City Centre,But you have to be told what exit to take as the other exit takes you to the motorway.Good night life 10 mins walk, also the Hotel has free parking for guests,and is very central. But be carefull if you are fortunate to look under age you will be asked for your ID at the bar.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roryocavan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear rorycavan,

Thank you for your review I am glad to hear you had a good stay with us. Next time please speak to a member of reception as there is a Manchester council run free shuttle bus running from just by the hotel that will take you for free to the shopping centres and right to the Printworks area of city centre. We also have local maps available and can book inexpensive taxis with our trusted comapny at reception.

Yes we do work with licensing laws and request photo ID if a guest is ordering alcohol and looks under 21. This is common practise and we have to ensure the safety and protection of all our guests and ensure we are operating at all times to government licensing laws.

Thank you for your review.
We do hope to welcome you back again in the future.

Kind Regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 11 July 2014

From beginning to end this premier was top class. We only paid £30 and it was a real bargain. Room lovely and clean and asked for a twin room as staying with my friend got one no trouble. All the staff very pleasant and helpfull.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sandwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear sandwick,

Thank you for your positive review and great feedback.

I am very pleased to hear you had a good stay with us and found all our teams working hard to provide you with a warm welcome.

We look forward to welcoming you back next time you are in Manchester.

Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey
Level Contributor
130 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 10 July 2014

We chose this hotel because we were doing the Coronation Street Tour on the old set before it shuts in October. I had seen a TA review that said a free bus stops outside this hotel and takes you to the set. The reviewer was spot on. Perfectly placed right outside the hotel a number 2 free bus takes you into the city with lots of museums etc and stops at the tour site. The hotel was busy , so popular with business people because of location. Great friendly staff , good facilities, free wifi for 30 mins each day then £3 for 24 hours. Excellent food , hubby had a great steak dinner. Would say book ahead as looked full. Lots of parking.

Room Tip: Over the car park slightly better
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank nan24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarah K, General Manager at Premier Inn Manchester City Centre (Deansgate Locks) Hotel, responded to this review, 29 July 2014
Dear nan24,

Thank you for taking the time to give us your review and feedback.
I am very pleased to hear you had a great stay with us and found your travel in Manchester easy.

I will pass your feedback to our teams especially our restaurant team. I am very pleased to her you enjoyed your meal with us and all teams made you feel welcome.

We look forward to welcoming you back again in the future.

Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lincolnshire, United Kingdom
1 review
Reviewed 10 July 2014

A Lovely Hotel! Extremely comfortable with modern, clean rooms and very friendly staff. The reception staff were brilliant and always had the time for you! Nothing is too much trouble for them.
The City is a short walk from the hotel, but there is also Deansgate-Catslefield tram stop very close, and it literally takes minutes to find the shops! Me and my partner really enjoyed our stay at Premier Inn Deansgate, and we are very keen to return to this hotel in the near future. Thank you once again Premier Inn :)

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nandd1407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester City Centre (Deansgate Locks) Hotel

Property: Premier Inn Manchester City Centre (Deansgate Locks) Hotel
Address: Medlock Street, Manchester M15 5FJ, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#2 Family Hotel in Manchester
#11 Best Value Hotel in Manchester
#13 Romantic Hotel in Manchester
#16 Business Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester City Centre (Deansgate Locks) Hotel 3*
Number of rooms: 199
Official Description (provided by the hotel):
Ideally situated close to Old Trafford and just a short walk to main attractions and transport. Ideally positioned next to the free 7 day city centre shuttle bus service. Our Manchester (Deansgate Locks) Premier Inn has everything you'd expect - incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Manchester City Centre (Deansgate Locks) Hotel Manchester
Premier Travel Inn Manchester
Manchester Premier Inn

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