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“fantastic location”

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Premier Inn Manchester Central Hotel
Ranked #21 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed 9 June 2014

Brilliant for city centre shopping near to all amenitys
friendly staff well clued up on city knowledge.
trams,trains and buses easily accessible.
would definitely stay again......
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  • Stayed: June 2014, travelled with family
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Thank Lianne67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 18 June 2014

Dear Lianne67,

Thank you for taking your time to review Premier Inn Manchester Central. I hope that you enjoyed your stay with us and will come to visit us again in the near future.

Regards

Daljet Singh

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,045 - 1,051 of 1,741 reviews

Reviewed 9 June 2014

We booked a 2 night stay recently to watch a sporting event at old trafford. We have stayed at Premier inn's on a few occasions now and were looking forward to the usual decent standards. unfortunately we felt a bit let down this time.

i cannot fault the staff who were very friendly as always and also very helpful, especially at reception.

The location also can't be faulted, it is within walking distance to plenty of bars and restaurants. Also the tram stop is only a 2 min walk away......Although this had its downsides also. unless you like the dulcet tones of a tram going by into the early hours, which we don't.
If possible try to avoid any rooms on the side of the Tram line, it is annoying, you certainly wouldn't leave your window open. Also we stayed in room 414 which unfortunately has a conveniently placed lighting column right outside the window. Who would have thought it would be so bright?

This was also the smallest premier inn room we have stayed in. The bathroom was tiny, i kid you not i could touch both sides of the bathroom wall with my arms outstretched. i suppose it's hats off to the designer's, they done well to fit a toilet , sink and shower cubicle into such a small space. As you may have worked out they couldn't fit a bath in.

We will probably try premier inn again but at about £90 a night i would expect a bit more value for money.

Room Tip: Ask if room has a bath, at least this may guarantee a bathroom that wouldn't hurt your cat shoul...
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  • Stayed: June 2014, travelled as a couple
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Thank c7usk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 18 June 2014

Dear c7usk,

Thank you for taking your time to review Premier Inn Manchester Central. We do value all our guests opinions and thank you for your feedback regarding your recenty stay with us. I am sorry that you felt disappointed with our services on this occasion. Due to our central location there is a lot of transport links close by and especially the metro link which runs by the front of the hotel. We are more than happy to allocate our guests rooms at the back of the hotel away from the road.

Thank you for your feedback regarding your bedroom. We do take on board all our guests comments and with this we are hoping to undergo a refurbishment to the rooms in the near future.

Premier Inn do offer the good night guarantee which would of been mentioned to you upon check in at the hotel. If you do feel that your stay was affected, please contact me at the hotel to discuss this further.

Regards

Daljet Singh

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Reviewed 8 June 2014

Stayed a night in the Premier Inn so that we could do the Coronation Street tour. We checked in a little early and our room was not ready so we were offered an alternative. As usual the room was clean an tidy with lots of nice linen. We had a great nights sleep and enjoyed the breakfast in the morning. Lots of choice an kids eat free. There is no parking available at the hotel but they do give a 20% reduction on the local CNP car parks. Will stay there again as location is great and it is excellent value for money.

Room Tip: Family rooms are on 3rd floor and above.
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  • Stayed: May 2014, travelled with family
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Thank Stuart J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 18 June 2014

Dear Stuart J,

Thank you for reviewing Premier Inn Manchester Central. I am glad that you had a great nights sleep, which means we fullfilled our promise to you. There is a good choice for breakfast and 2 children under 16 do eat free with one premier breakfast purchased. I am glad that you enjoyed your stay with us and you say that we are excellent value for money. I hope that you had a great time at the Coronation Street tour and we hope that you will visit us again in the near future.

Regards

Daljet Singh

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Reviewed 8 June 2014

Premier Inn trade on consistency and sadly this hotel does not live up to the brand image. Location is great for centre of Manchester but be warned - even though they may tell you that the Carparking is "right next door" it isn't. I spent 10p per minute (which I object to when calling a hotel) to try to get information from the hotel about the parking and even though I emphasised that I would be arriving late on my own, so information about parking was crucial I was given misleading advice.
What you need to know if you are arriving late is that the nearest parking is down the road, underground and very isolated. Not good for safety of lone travellers.
On top of this I had the Worst bed I've ever slept in, in a Premier Inn. The room did not have a security chain on the door (half of it was missing) and I had a disturbed night by doors being banged loudly by staff!
Cheap yes but Sorry Premier Inn - not one of your best!

Room Tip: Back of hotel quieter than the front.
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  • Stayed: June 2014, travelled on business
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Thank QueenieRoadie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 12 June 2014

Dear QueenieRoadie,

Thank you for taking your time to review Premier Inn Manchester Central. I can only apologise about the information provided to you about the nearest carpark. Unfortunately the hotel does not have its own carpark, therefore we have a discounted deal with the local NCP carparks. This is the information that we provide to all our guests.

I can only apologise that you had a disturbed nights sleep and the security chain was missing on your bedroom door. This is not acceptable. We would appreaciate any maintenance issues in the rooms to be reported to ourselves so we can fix the problem. Having a disturbed nighst sleep is covered under our good night guarantee. We do offer our guests a refund if they are not happy with their stay. Please feel free to contact myself at the hotel to discuss the above issues.

Thank you again for your feedback and we do take all comments on board.

Regards

Daljet Singh

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Reviewed 6 June 2014

Good, good, good. Clean room, nice little bar beside reception, friendly staff, not far from all the major attractions in the city. Not expensive for what you get, there are no perks to staying here, you get good service all the time and if you want to complain about your experience you should see what you get elsewhere for a "better" price.

  • Stayed: May 2014, travelled with friends
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Thank Jimbarry100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 12 June 2014

Dear Jimbarry100,

Thank you for reviewing Premier Inn Manchester Central. You are correct, we are in a great central location and not far from all the major attractions in the city centre. Thank you for you feedback regarding our service, giving our guests great service is very important to us and i am glad that we fullfilled this.
I hope you enjoyed your stay in Manchester. All your comments are greatly appreciated and we do hope that you choose to stay at Premier Inn Manchester Central in the future.

Regards

Daljet Singh

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Reviewed 5 June 2014

If you've stayed in a Premier inn before, you always know pretty much what you're going to get. It's not abject luxury nor is it a design hotel but it is a very practical and comfortable low cost option,

Location has to be the biggest draw for this hotel, right opposite the convention centre and central library just away from the very centre of the city. There's a tram stop within sight, St Peter's Square, and it's an easy 5mins walk from Oxford Road station or 15-20mins from Picadilly.

I asked for a quiet room on a high floor having read others reviews about noise from the trams at the front of the building. I was relieved to get a 7th floor room at the back with really good skyline views across the city. I was woken at 5.30am by the refuse collectors but this is a city centre location so I wasn't upset by this...

The room itself wasn't huge, just enough room to move about and one corner is the shower room. The furniture felt a little dated (very 90s!) and the bathroom was very tired and in need of some love, with a very old shower and taps reminiscent of my childhood.

The bed was a very comfortable double and I slept like a baby. I had the aircon on, not to stay cool as it was cold and wet despite being June, but to drown out random sounds from the corridor, which then didn't disturb me at all.

One big draw is that there's a Soho Gyms on the first floor of the building which you can access from the hotel lifts. Guests can get day entry for £5 and it's a very well equipped gym on two floors, great for free weights or cardio. I will definitely stay here again just for this reason!

Breakfast was served in their pub and was their usual well cooked buffet (poached eggs etc can be ordered) which offers good value for the quality and range available - certainly much better value than the rubbish you get at a Wetherspoons.

Overall, it's a pretty generic budget hotel but for the price (I paid £64 midweek) and location, it's ideal.

Room Tip: Always ask for a room at the back and on a high floor
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  • Stayed: June 2014, travelled on business
    • Value
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Thank kiangarin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 12 June 2014

Dear kiangarin,

Thank you for reviewing Premier Inn Manchester Central. We are in great central location close by to plenty of shops, bars and restuarants. There are many transport links close to the hotel which you can use to expolore the city. i am glad that you chose Premier Inn Manchester Central for its convenience and its facilities.

Thank you for your feedback regarding your bedroom. We are currently in the process of renovating our reception area and we do hope that in the near future we can renovate our bedrooms to compliment the new reception area. Thank you for your feedback regarding our premier breakfast, there is a wide choice of food items available and at excellent value.

Thank you for taking your time to review Premier Inn Manchester Central. We do really appreciate any feedback recieved and do take all your comments on board.

Regards

Daljet Singh

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Reviewed 4 June 2014

Stayed here for one night while visiting Manchester for One Direction concert with my daughter. The staff were extremely friendly and very welcoming. Good location, clean rooms perfect for what we needed. Lovely breakfast. Would stay here again

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joanne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daljet S, Manager at Premier Inn Manchester Central Hotel, responded to this reviewResponded 12 June 2014

Dear Joanne M,

Thank you for reviewing Premier Inn Manchester Central and thank you for your nice comments regarding the staff and our bedrooms. I am glad that you enjoyed your breakfast in the Table Table restuarant, which is great value for money and has plenty of choice.

I hope that you had a great time at the One Direction concert and that you will come and visit us again in the near future.

Regards

Daljet Singh

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester Central Hotel

Address: 7-11 Lower Mosley Street | Bishopsgate, Manchester M2 3DW, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#14 Business Hotel in Manchester
#16 Family Hotel in Manchester
#19 Romantic Hotel in Manchester
Price Range: £53 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester Central Hotel 3*
Number of rooms: 157
Official Description (provided by the hotel):
Conveniently located in the heart of Manchester city centre, opposite Manchester Central Convention Complex (formerly Gmex) and within walking distance of Bridgewater Hall, Town Hall, Oxford St, Deansgate and city centre shops bars and restaurants. Our Manchester Central Premier Inn has everything you'd expect and also boasts a Costa coffee shop, Touchbase business centre with free to use business lounge,free use of the Fitness First Health Club within the hotel and an onsite Table Table restaurant for a fresh new twist on eating out. ... more   less 
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Also Known As:
Premier Inn Manchester Central Hotel Manchester
Premier Inn Gmex

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