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“Friendly amazing staff, great rooms, perfect location, good prices!”

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Premier Inn Manchester City Centre (Arena/Printworks) Hotel
Ranked #15 of 120 Hotels in Manchester
Certificate of Excellence
Reviewed 28 June 2013

Well first of all I would like to say how brilliant the staff are that work here! customer service is 5* I have actually never experienced a hotel with as friendly welcoming staff as this hotel. In particular David and Brenda! David actually helped me with car problems too! They make our stays and make the atmosphere at this hotel great!
The rooms are very spacious and clean, music channels on the TV perfect for getting ready too. Also there is a bath with a shower which is good rather than either or.. Me and my friends always stay here when going on nights out and this year we have been to quite a few concerts so perfect for going watching the concert, walking 3 mins down the road to the hotel having some pre-drinks then hitting Manchester for the night out!
It is walking distance away from all the shops and restaurants so basically it's the perfect hotel for anyone wanting to be in the city center.
Will be staying here again lots in the future! very enjoyable stays every time we have been!

Big thanks to Bren and David!!! xx

  • Stayed: June 2013, travelled with friends
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Thank Hayley R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 3 July 2013

Dear HayleyR
Thank you for taking the time out to write a review regarding your stay at our Hotel.
It's always great to get fantastic feedback like yours about the staff at the Hotel. They work really hard and pride themselves on giving the best Customer Service ever.
I was pleased to read that we could help with your car problems as it is not good when you are away from home and come across problems of this nature.
We look forward to welcoming you back in the near future and I will pass your comments on to the Team.
Thank you again

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Reviews (2,308)
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1,625 - 1,631 of 2,308 reviews

Reviewed 27 June 2013

Picked here for a stay when attending a concert at the arena.
The location of the hotel is brilliant. Its just across the road from the arndale centre, numerous pubs and restaurants and the printworks.
It has its own car park with you don't have to pay extra for and the staff were nothing but helpful.

I think the hotel is due to be remodelled soon and is looking a little tired inside. However our rooms were clean and spacious containing everything we needed. The ac in our room wasnt working but the staff had already put a fan in our room and turned it on so the room was lovely and cool on our arrival.

The hotel has a number of vending machines, a bar and restaurant and you get free wifi for 30 mins.

We are coming back to Manchester for another concert in Jan and will be sure to be booking at this hotel again.

  • Stayed: June 2013, travelled with friends
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Thank Nottsgirl87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 3 July 2013

Dear Nottsgirl87
Thank you for your review regarding your stay at our Hotel. The Location as you say is ideal if you are attending a concert at The MEN Arena or just coming for a shopping trip.
It is also ideal for the Christmas markets which start in the middle of November and carry on through to around 20th December, if you get the chance come and spend a couple of nights with us around this time it's beautiful.
I will pass on your comments to The Team about their helpfullness which is always good to hear and we will look forward to welcoming you back in January.
Thank you again

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Reviewed 27 June 2013

We stayed at the Premier inn for our Daughters 14th Birthday ,she was going to the Wanted who were at the MEN ,the hotel appeared New very modern Bright and clean , the reception area had a bar area which served a good variety of drinks and food , there was also a vending ,machine with crisps ,Chocolate ect.... Our room was a good size Family room with a double bed a single and a sofa bed ..there was a large flat screen tv with remote control, tea and coffee making facilities ,a good size bathroom with a full size bath with power shower over... All was spotless clean .. The beds were all comfortable ....the area of the Hotel is Perfect you can see the MEN arena from there so if you are looking for somewhere to stay after a Concert this place is Perfect, also well within walking distance of the Center of Manchester , for shopping or the Many Bars Restraunts and Nightclubs..... We stayed for Breakfast which was excellent s buffet style with a great selection all delicious ...very good value as for each Adult a child up to the age of 15 ate free so we felt this was good value..we would Defenatly recommend this hotel to anyone and would not hesitate to stay here again....

  • Stayed: February 2013, travelled with family
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Thank susiejay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 3 July 2013

Dear Susiejay
Thank you for taking the time to write a review regarding your stay at our Hotel.
I hope your daughter enjoyed her birthday made all the more special by going to see The Wanted no doubt.
It is always nice to hear that guests enjoyed their stay so much so they would recommend us to family and friends. I will have great pleasure in passing your comments on to the Team here at The MEN/Arena who work hard to ensure all our guests depart happy,
Thank you again and please pass on our belated good wishes to your daughter.

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Reviewed 25 June 2013

my sister & I stayed at the printworks premier inn hotel with our children both of them have autism, in the past we have had to go back home shortly after booking in but with this hotel both children were so pleased with the family room I booked another night so we got 2 nights a first for me. The room was very clean & comfortable the breakfast was outstanding we were able to let the children take their time we wasn't rushed in & out the staff were very friendly & helpful my son hasn't stopped talking about it. I have come on the website again today to book again for us all.

  • Stayed: May 2013, travelled with family
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Thank Jacksmumuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 2 July 2013

Thank you for taking the time out to write a review regarding your stay with us.
It is always nice to hear that guests have had a pleasurable stay and even more so in your case. We are delighted that you have already booked to return and if you would like to give the hotel a ring we will gladly do our upmost to allocate you the same room as you had on your previous stay so as to keep the children happy.
Thank you again and we look forward to welcoming you back.

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Reviewed 25 June 2013

found the hotel better than anticipated
still no air conditioning but was not a problem with an outside temp of only 15 degrees
got a tenth floor room which was spacious and clean
usual quality of breakfast and with good staff there was no waiting or shortage of food
even though the hotel was full had no long waiting at check in or for lifts
overall ideal for the purpose and good value for money

Room Tip: high floors best all round for noise level
  • Stayed: June 2013, travelled with friends
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Thank tony4848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 26 June 2013

Dear Tony4848
Thank you for taking the time to write a review regarding your stay with us here at The MEN Arena/Printworks.
I will have pleasure in passing on all your comments to the different departments who work extremely hard to ensure that people are not hanging around waiting to checkin or waiting for food etc, and the Housekeeping Team do an amazing job turning the rooms around when we have had a full hotel the night before.
It's always good to recieve good feedback and is a boost for the Team.
We look forward to welcoming you back in the future
Thank you again

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Reviewed 25 June 2013 via mobile

As usual with Premier Inns, the service at this hotel is top notch, especially when considering it is a brand at the lower end of the scale. Continuing with the positives, the location is amazing.

The pertinent negatives however: this hotel is to be remodeled soon. As such, it appears as though it has been years since anything has been done to the hotel. The exterior of the hotel is disgusting, the carpet in your room will be dirty, and most importantly during my stay, neither the heat or A/C will work and the hotel has no plans to fix it prior to the remodel.
To the credit of the lovely desk agents I didn't even properly complain about the heat before I was offered a refund.

The end result: a mixed bag, but until the remodel is complete stay elsewhere.

  • Stayed: June 2013
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Thank DJSSSSSSS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 27 June 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please email your booking details including your reservation number to talktous@premierinn.com and we will follow this up with the Management Team. Thank you for taking the time to review our hotel.

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Reviewed 24 June 2013 via mobile

We stayed for two nights on the 13th and 14th june or the rihanna concert. The hotel was great! Although we only used it as a base we were very well catered for and found everything we needed for a great couple of days. The rooms are a great size and the beds are very comfortable for a hotel. The room was very clean and everything well maintained. The only downside was the air con didnt work and we had to use a portable fan. Though this wasnt a major issue. The hotel is situated perfectly for shopping, bars, the printworks and if your goin to the arena for a show. Overall a grea hotel and i will definately be staying here again in the future!!

  • Stayed: June 2013
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Thank Marcsmith84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MENPremierInn, Manager at Premier Inn Manchester City Centre (Arena/Printworks) Hotel, responded to this reviewResponded 25 June 2013

Dear Marc
Thank you for taking time out to post a review about your stay at our Hotel.
I quite agree with you it is a fantastic location for just about everything in Manchester and a lot of guests have now become regulars for that very reason.
I will pass your comments on to the Housekeeping Team who work extremely hard to keep our rooms to the standard they are and it is always nice to recieve great feedback.
Thank you again

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Additional Information about Premier Inn Manchester City Centre (Arena/Printworks) Hotel

Address: Victoria Bridge Street | North Tower, Manchester M3 5AS, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#5 Best Value Hotel in Manchester
#5 Family Hotel in Manchester
#11 Romantic Hotel in Manchester
#27 Business Hotel in Manchester
Price Range: £51 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Manchester City Centre (Arena/Printworks) Hotel 3*
Number of rooms: 170
Official Description (provided by the hotel):
A great city centre location, this hotel is conveniently located for amenities and attractions including Manchester Arena, Arndale Centre and Printworks where there are many bars, restaurants and a cinema. Conveniently located for Manchester Victoria train station. Our Manchester City Centre (Arena/Printworks) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ' Currently our lower ground lift which provides disabled access is under refurbishment and will be out of service for a further 6 months. We do however have escalators in the reception which will take you up to the first floor where more lifts are available to take our guests to the rooms. If booking a universally adapted room please be aware we unfortunately can not accommodate for wheelchair users that require the lower ground lift facility. we will however look to book you at a close Premier Inn that has that current facility. We apologize in advance.' ... more   less 
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Also Known As:
Premier Inn Manchester City Men/Printworks Hotel Manchester
Manchester Premier Inn

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