A good hotel, just needs heating sorted.
The room was big, clean etc. However the heating did not work. Only one small oil filled radiator. The A/C did not work, it was electrically dead.
The room was cold at 4pm, we informed reception to be told that our floor (9) A/C was being worked on. They offered us an additional electrical heater.
We collected the heater at 23:40 roughly, by now the room was hot compared to outside and we left the other heater untested.
About 4am I woke cold, pluggef other heater in to find it did not work. From then onwards not a good nights sleep.
Reception imformed on check out. Refund offered and taken.
Please fix the heating as this hotel is 10/10.More