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Premier Inn Manchester City Centre - Portland Street
Ranked #20 of 115 Hotels in Manchester
Certificate of Excellence
New Brunswick
Level Contributor
98 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“GREAT STAFF”
3 of 5 bubbles Reviewed 24 June 2013

i recently stayed at this Inn for two nights. The staff were wonderful.

The breakfast was adequate and I was able to pay for a cheap WIFI connection.

The room was OK. The bedsprings were a little squeaky which was a little annoying. Basically the stay for fine as I was exploring the city and not spending a lot of time in my room anyway. The location was very good but it was very noisy with sirens screaming all night. Not much they can do about that though.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank travelchick05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthQuinn, General Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 27 June 2013
Thank you very much for taking the time to give us feedback. Wonderful to hear all our teams made you feel welcome. I will feedback to our housekeeping teams the issues raised with the comfort of your stay, and of course they will investigate for you. If you require a more quiet room please do give us a call before your next stay and we will do our best to assist you.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,452 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
oslo
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 24 June 2013

I stayed here for a conference at the Manchester Metropolitan University, and the hotel is also well within walking distance to all major tourist attraction in the city centre. I found the breakfast good. The rooms were also clean and more than good enough for two or three days. Unfortunately, the internet was down half the time - annoying when you need to work and are paying for internet access. The reception is also somewhat disorganised and unwelcoming. It gets crowded at times, but the efficient staff managed to check me in and out without too much hassle.

  • Stayed June 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank gruerlokka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthQuinn, General Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 27 June 2013
Thank you very much for taking the time to give us feedback after your recent stay. It is great to hear our teams looked after you. I will feed back to all teams your comments. If you stay with us again please do not hesitate to contact reception if you are experiencing problems with our internet connection, we are always here to assist.
We look forward to welcoming you back to Manchester again in the future.
Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 23 June 2013

My first time in a Premier Inn. No real complaints - staff very pleasant and helpful - breakfast room quiet early on and reasonable choice. Very good night's sleep in a comfortable bed. Shower simple and worked well. Not too keen on soap and shampoo dispensers bolted to the wall. But - I felt that this was expensive at £90+ for one night. The nondescript entrance door and sign outside was not very welcoming and the reception was a bit like a small gloomy cave; I felt sorry for the staff stuck in it all day. Would I stay again - I might look for somewhere else first but quite possibly.

  • Stayed June 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Roger W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
142 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed 23 June 2013

We have stayed at Premier Inns many, many times. We stayed here for 1 night for the Robbie concert...bit steep at £135 for one night - but they have a captive audience and can charge what they like! It's a bit tricky to find as the doorway appears hidden, if you walk to wetherspoons you've gone too far!

Check in was good, Magda was very helpful and once she knew we were here for the concert she gave us an info sheet and map.

Given room 277 which was very large with double bed and extra beds if needed. Clean and tidy, usual TV, hairdryer etc, bathroom was clean.

We used the bar when we got back from the concert (bit chilly in there) and had breakfast the following day. It was very busy but the usual fayre you'd expect.

All in all a good stay. It's very central so would probably stay here again when visiting Manchester! Just hope the price is heaper!

  • Stayed June 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank louby41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthQuinn, General Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 4 July 2013
Thank you very much for your feedback. It's great to hear that we were able to deliver excellent and friendly customer service. I will make sure that your comments are passed on to Magda she will be really happy to hear you felt she took great care of you.
We look forward to welcoming you back when you are next in Manchester.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 22 June 2013

A really practical and budget-friendly way to stay away from home. You get the comfort of a good hotel without the price. The breakfast is great, too, especially when you have kids and everyone in the family has different expectations of this first meal of the day.

  • Stayed June 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ayesilbursa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthQuinn, General Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 27 June 2013
Thank you very much for taking the time to give us such a great review! I will pass all your comments onto our team members. Very happy to hear your family enjoyed your time with us we do hope to welcome you back to Manchester again.

Kind Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 22 June 2013 via mobile

Great location, Great room, Lovely breakfast , STAFF ARE THIEVES!!! Dont leave anything of value in your room!!! I had my camera stolen :(:( Not really bothered about the camera just the memory card :(:(

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank ItsonlyMe77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Manchester City Centre - Portland Street, responded to this review, 25 June 2013
Thank you for your review. I was most concerned to learn of your recent experience with Premier Inn. Please be assured we take the security of our guests very seriously and we would like the opportunity to investigate this matter further, please email your details to talktous@premierinn.com and we will follow up with the Management Team. Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridgeshire, England, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 19 June 2013

We had a great stay here, the hotel is brilliant, the staff are very friendly.

Excellent location, easy access to shopping locations and night clubs. We also had the morning breakfast while we stayed, the food choice was fantastic and the serivce from staff was excellent.

  • Stayed February 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Chris N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RuthQuinn, Operations Manager at Premier Inn Manchester City Centre - Portland Street, responded to this review, 22 June 2013
Thank you for you wonderful feedback, it's great to hear that we were able to deliver excellent and friendly customer service. I will make sure that your comments are passed on to all of the team I am sure they will be really happy they were able to make your stay a comfortable one.

We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Manchester City Centre - Portland Street

Property: Premier Inn Manchester City Centre - Portland Street
Address: The Circus 112-114 Portland Street, Manchester M1 4WB, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Manchester
#8 Romantic Hotel in Manchester
#10 Best Value Hotel in Manchester
#12 Business Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Manchester City Centre - Portland Street 3*
Number of rooms: 232
Official Description (provided by the hotel):
Ideally situated in the heart of Manchester, Piccadilly train station is just a 10 minute walk and there are tram links to Manchester Old Trafford stadium, Manchester City stadium, and Media City Uk. Attractions nearby include Canal Street, Oxford Road, Palace and Opera House theatres and lots of bars and restaurants. Passes for nearby gym facilities are available please enquire at reception. Parking is available at a discounted rate (approx £14.50 per over night stay) at the Q Park on St James St - M1 4LX. Voucher is available from hotel reception upon departure. Our Manchester (Portland Street) Premier Inn has everything you'd expect, incredibly comfy beds in every room and an integrated restaurant serving a mix of traditional and contemporary dishes. ... more   less 
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Also Known As:
Premier Inn Manchester City Centre (Portland Street) Hotel Manchester
Premier Inn Portland Street
Travel Inn Manchester

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