At first, fairly average but we were moved to a newly re-furbished family room which was much better. Service and security were excellent which is important for us trans people. Staff were really friendly and extra coffee supplies always cheerfully supplied. Showers were excellent and very quick to reach temperature and soap supplies adequate.
We also tried the restaurant on the last night and the food was excellent plus a sensible meal deal for breakfast the following morning made our stay rewarding and very pleasant.