Where do I start? The Hendham House Hotel on Beech Street, Manchester is without doubt the worst place I have stayed in my 42 years. I have been camping and stayed in caravans as well as some of the finest and most budget of hotels. This place is disgusting and rowdy until the sun comes up. If you have ANY standards at all you will not want to stay here.
I was booked in for 3 nights. At £95 for the whole stay I was not expecting a great deal, but I was expecting standard cleanliness and some sleep each night. I was mistaken. The only good things about this hotel was that they had wifi at £5 extra for the whole stay and I was able to park on their driveway - staff were friendly but clueless.
To call this a hotel is a massive overstatement. It is a Bed and Breakfast. The building looks okay from the outside although it’s on a dreary looking street in the back of beyond.
The whole building needs refurbishment. I can appreciate what they were trying to do with the retro style of decoration and if the building had been looked after they could have pulled it off but it was falling apart and I did not even feel safe going up their stairs as there were gaps where the wall and staircase should have met.
On first glance the room looked lovely but having watched Channel 4′s Four in a Bed I knew I should look further. On closer inspection it was absolutely filthy and falling apart. The throw on the bed had what looked like snot on it as well as some stains that looked like yoghurt or something of similar consistency – obviously I’m being optimistic here! The white pillow cases, sheets and towels showed up many stains and I was glad that I had brought my own. I wrapped myself in my own duvet cover each night because I did not want their sheets to touch my skin. It certainly wasn’t a nice feeling.
There was one working socket in the room which had an extension plugged into it and another plugged into that and I have to wonder if they’ve had a safety inspection. Having had responsibility for Fire Safety I do not believe that the lower fire door would pass any inspection.
The wardrobe and drawer unit needed replacing. A piece of wood fell out from behind the drawers almost catching my foot. There were cigarette burn stains on the bed and part of it looked like a fire had started to take hold on the bed frame. Underneath the bed had not been swept for months.
For the number of rooms there was a severe shortage of bathrooms. There was fecal matter in the toilet nearest to me.
The showers were so small you could barely lift your leg to wash your feet. The water kept filling up in the shower tray which I did not want at all as the shower was also nasty. There was no way I was taking a bath in the place and that was the one thing I was looking forward to as we do not have a bath at home only a wetroom with a shower.
People kept knocking on my door at all hours of the night shouting for people who weren't me. I had driven up from London for a spa weekend but couldn't spare the money to stay where the treatments were and I ended up only staying the one night and getting a refund for the rest cutting my break short. If it were the only hotel in Manchester, I would not stay here again! Photos of the dirt I came across are on my blog!
- Reservation Options:
- TripAdvisor is proud to partner with HostelWorld, Priceline, Booking.com, Traveltool, S.L.U., TripOnline SA, Evoline ltd and HRS so you can book your Hendam House Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Citi Mansions Hotel Manchester