Stayed for 2 nights at the Manchester Deansgate in a Executive Suite. Excellent stay as a Diamond Hilton HHonors member this is one of the best Hilton stays! We used the valet parking offered by the hotel for £20 per night. The room wasn't ready as it still had to be checked by housekeeping. This wasn't an issue for us as we waited in the executive lounge. The room was large clean and well maintained. We found housekeeping during the stay to be extremely attentive and had a good attention to detail. Breakfast service is excellent and well stocked offering a good selection.
However we visited the executive lounge on the Saturday evening and found it to be like no other executive lounge we have ever used! Crowded with the staff serving your drinks. When hot food was served guests formed queues and took as much as they could because of the limited amount served. Staff seemed keen to serve groups of females rather than looking after everyone. On return on Saturday evening after going out for a meal you are greeted with a security guard standing between you and the door quizzing you about your intentions and if your a resident.
Overall a excellent stay. I have stayed at this hotel several times and can clearly see the effort being made by the management to turn around small issues highlighted in previous reviews. More
- Free Wifi