Stayed April 2012 on business. Great location, but that's about the only positive - I won't be staying here again. My recommendation: AVOID. Having stayed in Hilton Hotels around the world, this has to be the worst experience I've had of this brand. The reception staff appeared more interested in discussing their social life with each other rather than processing people waiting to be checked in. Total lack of professionalism. This also goes for the General Manager whom I overheard making derogatory comments about another guest once they had left the reception area. I can only agree with other reviews here about the poor quality of the rooms - tired and dirty. There were drinks stains on surfaces which hadn't been wiped off. The views across the city are pleasant enough, but hardly consolation for the other things which are lacking. Cleaning is below standard. The toilet in my room appeared to be used as another means of waste disposal, since I found on the second day, contents of the bathroom bin floating in the lavatory bowl (cotton wool buds don't flush and neither does cellophane).
Food in the restaurant is ok. It's a shame that the level of service isn't as stylish as the decor. Spend your money elsewhere.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate