I booked to stay here for my partners 30th birthday and got a great deal for a queen room. We stayed in room 1402 and the views of south Manchester were amazing. Check-in was quick and very friendly.
The room itself was a good size, however a previous guest must have spilled coffee as there was a stain on the carpet and walls that hadn't been cleaned. Other than that the room was fine. We had a few problems using the TV, some of the channels didn't work, the mini bar wouldn't open and I think the wifi could have been free considering the price you pay to stay. The shower could do with an upgrade, the shower head wouldn't stay still so I had to keep moving it and the water pressure was poor.
We ordered breakfast in the room which was excellent apart from missing a coffee. It came 10 minutes early which was fine. Booked a table at Cloud 23 in advance which was recommended as it can get very busy. Again, the views were fantastic but on the whole I thought that the service was very slow and the cocktails were hit and miss. Perhaps a few more members of staff would be advisable, we had to wait ages for someone to take our drinks order and it took a good 15 mins for the bill to arrive which almost made us late for our dinner reservation. Personally, I wouldn't bother going back.
Check out was again very efficient. All the staff very helpful and polite.
All in all a good stay, the staff were lovely, I slept well and had a good breakfast. Shame a few minor issues let them down otherwise it might have been 5 stars.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate