I booked a surprise birthday stay here for a friends birthday.
We had lunch in the Executive Lounge, dinner at Podium and enjoyed cocktails in the evening at Cloud 23.
However, having visited the Executive Lounge and Cloud 23 we noted how clear the windows were in there, compared to the windows in our room (1911) which gave a completely different view !!
I asked reception staff if there was a film over the bedroom windows for some reason and they confirmed not. I informed them that having seen the other windows our view was disappointing as the windows very obviously just very dirty.
On checking out the following day the response was not great either as I was told "I'll have to get the cleaners up there then".
The above was simply raised as a concern as this is a main feature of the hotel and certainly of our trip - it was the main reason I booked to stay.
It was not a complaint as everything else was lovely throughout our stay.
However, I am disappointed having emailed the hotel on our return twice and having heard no response whatsoever other than the automatic mandatory Thank you for staying with us.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate