I stayed here for two nights while working in Manchester on business in Aug-14. Having previously lived in Manchester and never visited, I was excited to see the hotel and its Cloud 23 bar.
My room was quite large with an amazing view of the city.
I used the pool on my first night which was adequate in itself however the changing room was unclean and the floor covered with sodden towels, seemingly to mop up the excess from a leaking pipe.
On my first night I visited the Could 23 bar. This is a great bar with an outstanding view across Manchester and beyond. I feel it was rather over-priced for Manchester at £8 for small glass of red wine. I rarely pay that in London. As stunning as the hotel is, it's still in the heart of the North-West where a glass of wine simply doesn't cost that much, not matter where you are.
The same night I ordered room service which I'm 99% sure was a microwaved curry. This is poor considering I've been brought a properly-cooked meal in a roadside Holiday Inn before. You expect more from a Hilton.
Given I am a business traveller , I rely heavily on being able to use reliable WIFI in the hotel room and common areas. The WIFI was terrible and on my second night wouldn't connect at all. Again, not what you expect from a Hilton.
On my final night I ordered breakfast for the following morning to my room. This arrived stone cold. Again, not what you expect from a Hilton.
Altogether this is a stunning premium hotel in a superb location but the service provided lets the hotel down massively.
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- Also Known As:
- Hilton Manchester Deansgate Hotel Manchester
- Manchester Hilton
- Hilton Deansgate