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“Awful breakfast”

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Holiday Inn Express Manchester Airport
Ranked #54 of 116 Hotels in Manchester
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Awful breakfast”
2 of 5 bubbles Reviewed 8 May 2014 via mobile

Comfortable bed and nice shower. Lounge looks like it was assembled in idea and bar has unfortunately zero appeal.
Breakfast is of the standard when you know that eggs mean powder.
Wireless limited to 20 mins
Look elsewhere for an airport hotel

Stayed May 2014, travelled on business
Helpful?
Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise1922, Manager at Holiday Inn Express Manchester Airport, responded to this review, 9 May 2014
Hi

Thank you for using your own time to complete this review.

To get unlimited Wifi you need a code from reception, we will endeavour to let everyone know this upon there arrival, to save any confusion in the future.

Thank you for your positive comments about the room, and please be assured that the new bar area which is well under-way will have a lot more appeal.

Maybe you should give us another try on your next visit to Manchester.

Kind regards

Denise Jennings
Deputy Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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983 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (139)
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Bournemouth, United Kingdom
Level Contributor
306 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
1 of 5 bubbles Reviewed 7 May 2014 via mobile

After being given 2 different rooms whilst at reception (rooms not available or under maintenance) and 5 different entry cards I am now in my room, no TV remote... but I have a disabled room I didn't require! Absolutely useless I may pull the red cord next to my bed to escape.

Hotel still being finished as it would appear is the staff training. Book somewhere else like the premier inn next door!

Stayed May 2014, travelled on business
Helpful?
1 Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise1922, Manager at Holiday Inn Express Manchester Airport, responded to this review, 9 May 2014
Hello

I am sorry to see you experience some difficulties during your stay, and we thank you for the feedback, without which we would not be able to see the areas in which we need to improve.

Thank you for using your own time to leave your review.

Kind regards

Denise Jennings
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 30 April 2014

Since this is a newly refurbished hotel and opened just a month ago I had high expectation prior to arrival. Well...this hotel didnt disappoint me. Staff was extremely friendly, very attentive and made sure we felt ourselves like home. Breakfast is basic, but is served in a nice way. Room was clean, big and couldnt hear any noise. I highly recommend it. Its not just an other HIEX or an airport hotel. All in all truly impressive. Well done!!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Istvan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denise1922, Manager at Holiday Inn Express Manchester Airport, responded to this review, 1 May 2014
Hello

Thank you for leaving such great feedback on your stay with us. I will be sure to let the staff know how they made you feel.

Once again thank you for using your own time to leave this review.

Kind regards

Denise Jennings
Deputy Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
66 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 26 April 2014

The work to convert this hotel from a Travelodge to a Holiday Inn Express is not yet complete so the hotel is largely empty and feels pretty soul-less at the moment. Staff are friendly enough, probably outnumber the guests, but not otherwise especially competent. I had a meal here which was a pretty lonely experience but I stayed away from the empty bar. Everything else is 100% average HIE (except the unusually large showers which I suppose are what you get if you convert a bath space to a shower space.) Any parking charge is a bit steep for a hotel that is quite so far from the airport terminal - it's definitely not walking distance. Noise-wise it is very, very quiet which is not bad for a hotel that calls itself an airport hotel. If I had a car I would stay here again, if not I probably wouldn't. BTW there is a huge Premier Inn next door that was packed out when I stayed - what do they know that I didn't?

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank The_Meon_Meerkat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heswall, England, United Kingdom
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 April 2014

This is a newly refurbished former travelodge. Rooms are of the typical high standard for HIE and the breakfast was fairly standard for this chain also.

The staff were excellent and welcoming and could not have done more to be helpful, including creating wi-fi user accounts on our behalf as the hotel's wi-fi has to be about the most complex to log in to I have experienced. If using an iPhone or iPad forget it as the connection will drop long before you get through the semi-auto-biographical log in procedure. on pc it is probably ok but I have filed shorter credit card applications than it takes to gain wi-fi access here. Shame as it et down an otherwise near perfect experience.

Room Tip: Forget the wi-fi if using a mobile device or tablet!
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
37 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 22 April 2014

Having had to pay £10 to get the hotel by taxi from Manchester airport Terminal 3, didn't put me in the best mood. The best advice is to get the bus 200 from the airport bus station and ask to be dropped off outside. I actually stayed in this same building years ago when it was a Travelodge. Its changed quiet recently to a HI Exp. In fact they haven't finished tiling the floor !. Overall the room was large, clean & quiet. There was no air conditioning /room heater control, or that just in the main Holiday Inns ? . On arrival there were three people at reception, and they seems confused as to what they were doing. Also being a rewards member, normally you're greeted as such, but not this time. There was nothing really wrong with the hotel it just wasn't quite right in some way.

Room Tip: The car park & nearby street light were bright out the front, maybe the rear of the hotel would...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sharla82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cleethorpes
Level Contributor
324 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 21 April 2014

former Travelodge recently rebranded holiday inn only ground floor open while being refurbished apparently rooms fine but slightly cold and radiator slightly inadequate food in evening good but rather expensive like other airport hotels ive stayed at. parking 5 pounds a day breakfast usual grossly diluted juice and disgusting reconstituted egg and greasy sausages however staff couldn't be more helpful and make it a 4 star rating

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank CleethorpesGtfcfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Manchester Airport

Property: Holiday Inn Express Manchester Airport
Address: Runger Lane, Manchester M90 5DL, England
Phone Number:
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 116 Hotels in Manchester
Price Range (Based on Average Rates): £
Hotel Class:3 star — Holiday Inn Express Manchester Airport 3*
Number of rooms: 199
Official Description (provided by the hotel):
This is a newly refurbished hotel located within 2 miles of Manchester International Airport. Your stay includes Free Breakfast and Free Wifi. We provide a shuttle bus between 4am and noon at a cost of £3 per person. Outside these times transport can also be arranged. All our rooms come with a flat screen TV, large walkin power shower, tea & coffee making facilities and a nice large comfortable bed. ... more   less 
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