We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Posh Frock and dirty underwear”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Mercure Manchester Piccadilly Hotel
Ranked #67 of 118 Hotels in Manchester
Stamford, United Kingdom
Level 3 Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Posh Frock and dirty underwear”
Reviewed 3 April 2014

Mercure have done a good job tarting the old place up the Public areas, reception, bar and dining area look great.

The staff were very friendly and through, very slow though.

The room looked fab too, big bed with nice covers but not a lot of floor room left.

Then the less good

The TV took about 6 button pushes to get to the BBC

The WiFi did not work for me either on the laptop in the room ... no way to enter the pass key. Nor on the iPhone in the bar .. so I used my 3G instead.

The toilets are conveniently situated on a different floor to the bar. - Do I take the stairs or the very slow lift?

Back in the room there is evidence that over the years people had forced the door several times. The area around the lock had been badly repaired several times leaving a brass striking plate that bridged an area of missing wood work. - Could it be a result of being kicked open after taking the lift option for the toilet, going to the room and the door cards failing to open the door.

In the bath room the shower set at a height of about 5 foot was too low to get under so hair washing was fun. The sealant between the bath and door frame is embedded with thumb prints and going nice bright orange.

If being in the very center of Manchester is what you want and you don't intend doing more than sleeping and having breakfast ... maybe a 4*
Relaxing in luxury surroundings with a hint of romance .... might get 1*
Business stay ... the bar is very expensive as is the restaurant .... 2*

Room Tip: Little boxes some of which look over the square an interesting people watch
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ted Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 6 April 2014
Dear Guest

Thank you for your detailed review. Guest feedback is indeed extremely important to us. Although I see we did not meet your expectations to the full, I do hope sometime in the future we may have the opportunity of welcoming you back and providing you with an overall positive experience.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,959 reviews from our community

Traveller rating
    718
    1,144
    666
    280
    151
See reviews for
220
1,072
172
828
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (606)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Kilkenny, Ireland
Level 3 Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 April 2014

Friendly staff, comfy bed and nice food but the walls have no sound proofing so you can hear everything that goes on next door - other tv, people having sex, arguments/talking etc.
Really not impressed.

Rooms are basic
Waiting 20 minutes to check in - staff were a bit too relaxed at the front desk.
Then another 10 minutes waiting to get my room key fixed as the first one didn't work.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank grovine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 3 April 2014
Dear Guest

Thank you for your review. It disappoints me greatly to hear that you did not have an enjoyable stay with us, please accept my apologies for the issues you encountered. The team will be given visiibility of your feedback. Although I do appreciate that there are now many hotels in Manchester to choose from, I would hope that sometime in the future, we may have the opportunity to welcome you back and provide you with an overall positive experience.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Manchester hotels

Harrogate, United Kingdom
Level 6 Contributor
248 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 31 March 2014

Good hotel with all you would expect a four star to have. Comfy bed, fluffy towels, etc. Great breakfast with good selection, and chef was willing to rustle up anything else, such as omelette, eggs Benedict etc. Staff friendly.

Room Tip: The higher floors are not only less noisy, but offer great views. Our room overlooked the Mancheste...
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aissiegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 1 April 2014
Dear Guest

Many thanks indeed for taking the time to post your experience of our Hotel following your stay with us. I was delighted to hear that you enjoyed your time with us and hope that it won't be too long before we have the pleasure of welcoming you back again.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hersham, United Kingdom
1 review
Reviewed 31 March 2014

Unfortunately I was unable to take up a preferential rate £76 for a room which was prepaid. I broke my collar bone and was unable to travel. It is very clear on the site that this booking could not be cancelled and the payment could not be refunded. Fair enough.
However I had also for sake of convenience booked breakfast £10. This was not at a preferential rate. It is not made clear anywhere that this cannot be cancelled. Do not prepay for such extras as you will not be refunded. Their systems are too inflexible. I recommend the hotel is avoided and will seek accommodation elsewhere when I return to Manchester. I am left with the after taste of being robbed in a civilized corporate way - but it feels like robbery just the same.

Stayed March 2014, travelled on business
Helpful?
Thank Brenda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 1 April 2014
Dear Brenda S

I was disappointed to read your review following the cancellation of your booking. I would ask that you please contact my Customer Services Manager, Jane Shaw, on jane.shaw@jupiterhotels.co.uk, who will address the matter of your breakfast add-on for you. In the meantime, my apologies for the initial annoyance and inconvenience this matter has caused you.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham
Level 6 Contributor
155 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 31 March 2014

City centre hotel which we used for an overnight stay prior to a workshop in one of the hotels conference rooms. The room, on the 11th floor was disappointing. Small double bed -not king size, mould on bathroom grouting and grotty painted and mouldy concrete in the gap between the double glazing. Room decor was OK, but the desk and chairs were tired. The windows were heavy with condensation when I awoke in the morning - guess that's the reason for the mouldy window surround!

However, our evening meal for 9 people was superb. All 3 courses, for all 9 people were delicious and served very efficiently and politely, and that despite the hotel having a major presentation event for about 150people running concurrently. Breakfast was very good too, as was a bar snack.

So really mixed feelings about this place!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimKNottingham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 1 April 2014
Dear Guest

Thank you for your review. I was sorry to hear of the issues you encountered with your room. I will address your feedback with both our Property Manager and Head Housekeeper who will do the necessary to ensure our bedrooms are presenting at their best.

I was extremely pleased to read your feedback regarding your dining experiences with us. It will give me great pleasure to share your comments with our Head Chef and his brigade, who I know will be equally as pleased as I was to receive them.

On a future visit to the City, I do hope that we will have the pleasure of welcoming you back again.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
152 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 30 March 2014 via mobile

Stayed in the hotel during a work course, room was well appointed and although was a regular room the layout made it feel more like a suit. Sadly due to oversleeping I didn't get the chance to sample breakfast, but we did eat dinner in the restaurant and the staff were very friendly and the food delicious. If you're visiting Manchester, give it a try, you can't be more central

Stayed March 2014, travelled on business
Helpful?
Thank Maxine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 31 March 2014
Dear Guest

Thank you for taking the time to post your review following your stay with us. I was pleased to hear that you had a comfortable stay with us. On a future visit to the City, I do hope that we will have the pleasure of welcoming you back again.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 6 Contributor
103 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 29 March 2014

we arrived early ,our rooms werent ready but reception checked to see if any other rooms were ready and promptly checked us into them, no hanging around and we had express checkout because we had payed up front.great location,breakie was good ,would deffo book again .

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank EnglandGeoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 30 March 2014
Dear Guest

Thank you for taking the time to post your review following you stay with us, it really is appreciated that you have taken the time to do so.

We look forward to welcoming you back again soon.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Manchester
0.2 mi away
DoubleTree by Hilton Manchester Piccadilly
0.1 mi away
Ibis Styles Manchester Portland Street
14.9 mi away
Mercure Bolton Georgian House Hotel
Show Prices
Show Prices
Show Prices
0.2 mi away
Arora Hotel Manchester
Arora Hotel Manchester
#18 of 118 in Manchester
2,514 reviews
0.2 mi away
Ibis Manchester Centre Portland Street
0.2 mi away
ABode Manchester
ABode Manchester
#22 of 118 in Manchester
1,683 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Manchester Piccadilly Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Manchester Piccadilly Hotel

Property: Mercure Manchester Piccadilly Hotel
Address: Piccadilly Plaza Portland Street, Manchester M1 4PH, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Manchester
#40 Business Hotel in Manchester
#42 Romantic Hotel in Manchester
#49 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Manchester Piccadilly Hotel 4*
Number of rooms: 280
Official Description (provided by the hotel):
WELCOME. The Mercure Manchester Piccadilly Hotel is situated right in the heart of the city centre, easily accessible from the M6 and the M60 motorways. Making it the perfect location to discover one of the livliest cities of the North. This vibrant city has a fantastic array of shops, theatres, clubs, bars and restaurants, guaranteed to meet all customers' needs. RELAX IN ONE OF OUR STYLISH ROOMS: Each of the 280 bedrooms has an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed internet access, hairdryer, trouser press/iron, climate control as well as tea and coffee making facilities. Upgraded rooms are also available on request. The hotel offers a range of facilities for guests including accessible rooms. THE PLACE TO UNWIND: Enjoy a visit to ARTS Brasserie, serving modern food in stylish surroundings with a friendly atmosphere. Situated on the 3rd floor, overlooking Piccadilly Gardens, The Brasserie Restaurant is the perfect location to unwind at the end of the day. For a lighter meal choice, room service is available 24 hours a day. THE PLACE TO MEET: The Conference Centre comprises 10 flexible conference rooms all with complimentary wi-fi access, suitable for hosting discreet boardroom meetings or conferences up to 700 delegates. With the added benefit of natural daylight, soundproofing and climate control.Of course, its not just conferences that we're renowned for. Whether you're booking a wedding, gala dinner, private party or a company award ceremony, the International Suite is the perfect choice. Complete with its own private reception area, bar and stage. LOCAL ATTRACTIONS INCLUDE: Old Trafford - Manchester United's Stadium Manchester Central, The Palace and Opera House Theatres, Manchester City Etihad Stadium/Sportscity, Imperial War Museum, Trafford Shopping Centre, Manchester Art Gallery. By rail: Manchester Piccadilly Station 1/2 mile. By Air: Manchester Airport 10 miles. Parking: Chargeable parking. Limited spaces - subject to availability. Dry gym: Free use to residential guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Booking.com, Expedia, Hotels.com, TripOnline SA, Ebookers, HotelQuickly, Cancelon and Evoline ltd so you can book your Mercure Manchester Piccadilly Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Manchester
Manchester Ramada

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing