We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Manchester Piccadilly Hotel
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
Mal Maison Hotel(Manchester)
View Hotel
Great 4.5/5
  • Restaurant
View Hotel
  • Restaurant
  • Room Service
View Hotel
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
Very Good 4/5
Certificate of Excellence
  • Restaurant
  • Bar/Lounge
Gardens Hotel(Manchester)
View Hotel
Good 3.5/5
  • Free Wifi
  • Room Service
View Hotel
Velvet Hotel(Manchester)
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
  • Pool
  • Restaurant
Reviews (3,241)
Filter reviews
3,241 results
Traveller rating
744
1,205
752
333
207
Traveller type
Time of year
LanguageAll languages
More languages
744
1,205
752
333
207
Show reviews that mention
All reviewspiccadilly gardenscentral locationtram stopwould stay againdouble roomfantastic locationsaturday nightstayed here for one nightarndale centregood nights sleepfloorchinatownhairdryerironncpconcertarena
FilterAll languages
Updating list...
1,897 - 1,902 of 3,241 reviews
Reviewed 22 July 2014

Good value, centrally placed, clean room and decent breakfast. Staff were very helpful and friendly. Room was small but comfortable. For the money I'm not sure you could beat it in Manchester City Centre

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Derm90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this reviewResponded 23 July 2014

Dear Derm 90

Thank you for your review. Indeed our central location is extremely popular with our guests. We do have varying rooms types at the hotel and for those guests who may wish for a more spacious feel, then an upgrade to one of privilege or superior rooms, would be ideal.

On a future visit to the City, we hope to have the pleasure of welcoming you back again.

Kind regards
David Daly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this reviewResponded 23 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 22 July 2014

This city centre hotel has had a massive refurbishment programme since being taken over by the Mercure Group. The quality of accommodation is first class, and the breakfast extremely good. The staff are so friendly and helpful, nothing is too much trouble. The outside look of this building is not to be believed, step inside and it really is splendid. Having its own private car parking is also a wonderful bonus, for a hotel right in the city centre.

  • Stayed: July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank JulieIntouch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this reviewResponded 23 July 2014

Dear JulieInTouch

Many thanks for such a glowing review following your time with us. It is really appreciated that you have taken the time to share your experience of your stay and do hope that it won't be too long before we have the pleasure of welcoming you back again.

Kind regards
David Daly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Great location for bus and train (Piccadilly Station) in the city centre. Large, tired building, with mostly unmotivated staff. I'm a Platinum member and was told I should have an upgrade but the clerk "didn't have the authority" when I asked who did, I was told the duty manager but he wasn't available. Room was squisky but clean. Bar was uninspiring. Plenty of local restaurants and pubs within a few minutes' walk. Ok for a night.

  • Stayed: May 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank SDM12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this reviewResponded 22 July 2014

Dear SDM12

Thank you for your review. I was sorry to hear that we did not wow you on this occasion. In particular, it disappointed me greatly to hear that you felt we had an unmotivated team. We normally receive positive feedback regarding the friendliness and helpfulness of the team, which can be seen from rewiews posted previously. I am only too sorry that this did not appear to shine through to you on this occasion. Your feedback has been shared with the reception team.

I do hope sometime in the future you may consider visiting us again.

Kind regards
David Daly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

The Mercure Piccadilly Manchester is perfect for any sort of break, Business Break or Leisure.
The Staff were incredible, genuinely interested in you and Rooms and hotel food was perfect!
We stayed on a Friday and Saturday night and had entertainment at the hotel on the Friday Evening.
We were lucky enough to try a platter of different foods served at the hotel, all were absolutely excellent (I had heard great things about the Head Chef) ....He and his team delivered with class.
The Room was very spacious, even for the 2 of us with our entire luggage....and the other half’s make up!!!
We had a nespresso machine and plenty of TV channels that all worked!
The bathroom was really clean and the towels were changed twice during our stay.

Finally a mention to the staff....they were all brilliant, I must have spoken to 15 - 20 members of the Mercure Piccadilly team and all of them had a genuine interest in you, something that lacks in a lot of other big branded hotels!!!
If you haven’t stayed here, give it a shot, you’ll be pleasantly surprised.

Enjoy!

Room Tip: I recommend a room facing Piccadilly Gardens, and if you are luck enough to have a Privledge room, you will appreciate the little quirky extras :)
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Traveller_Expert_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this reviewResponded 22 July 2014

Dear Traveller_Expert_09

Many thanks indeed for such a glowing review. I was delighted to hear that you had such a super time with us and it will certainly give me great pleasure to share your feedback with the team, who I know will be equally as delighted as I was to receive it.

We look forward to having the pleasure of welcoming you back again very soon.

Kind regards
David Daly

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews