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“Great Stay, Lovely Staff”

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Mercure Manchester Piccadilly Hotel
Ranked #65 of 117 Hotels in Manchester
Esher, United Kingdom
1 review
“Great Stay, Lovely Staff”
Reviewed 28 July 2014

This hotel was great had a very warm welcome from Clare who checked us in and was there when ever we needed her. The location is also absolutely amazing in the heart of Manchester.
Overall a very pleasant stay and the staff made it even better :)

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Mo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 29 July 2014
Dear Mo A

I was delighted to hear that you had a pleasant stay with us and that Claire in particular, played such a part in terms of her warm and friendly welcome and assistance during your time with us. It will certainly give me great pleasure to share your feedback with her.

Many thanks for taking the time to share your experience and we look forward to having the pleasure of welcoming you back again very soon.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (604)
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English first
1 review
Reviewed 28 July 2014

Stayed the full weekend , lovely hotel, friendly staff on arrival , we were upgraded to a priveldge room which was a lot bigger than i thought it would be had a meal on the first night was fantastic very good service, had breakfast delivered to the room on the saturday, great selection and very good, perfect location looking over at picadilly gardens and plenty of bars to go to at night in walking distance and also china town , defo be back soon

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicky0906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 29 July 2014
Dear Vicky0906

Thank you for your positive review following your weekend stay with us. I am pleased that you enjoyed your stay with us in one of our privilege rooms and that you enjoyed the views over Piccadilly Gardens.

We look forward to welcoming you back soon.

Kind regards
David Daly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
1 review
Reviewed 28 July 2014

Had a lovely stay at the Mercure Hotel two weekends ago and couldn't fault the staff on anything, they were helpful and nothing seemed any trouble. The rooms were extremely clean and the beds very comfortable. Dinner on the Friday night was very delicious, along with the great atmosphere throughout the evening. A big thank you to the mercure team, especially David, Julie and Chris who put on an impressive weekend that was thoroughly enjoyable. I would happily visit the hotel again and recommend it to anyone who was visiting Manchester for leisure or business. The event facilities looked great. Thanks again Mercure!

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kirsty B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 29 July 2014
Dear Kirsty B

Many thanks indeed for your review. It was indeed our pleasure to look after you over the weekend in question and I'm delighted that you had a super time with us. The whole team will be given visibility of your kind feedback.

We look forward to having the pleasure of looking after you again very soon.

Kind regards
David Daly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnley
Level 5 Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 26 July 2014

We booked to stay at the Mercure for only £57 including breakfast. Wow that was the first excellent thing about our booking. The hotel was great had a very warm welcome from Paul who checked us in & we even got into our room at 11.45 which was brilliant. He offered us a garden view which was well worth it. The room was quite basic but it was lovely & the bed was very comfortable even though it was only a double. Breakfast was delicious particularly the cooked mushrooms & again we had a lovely warm welcome from the staff. The location was good & we will definitely stop here again :D

Room Tip: We like a high floor for the views
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Lesley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 27 July 2014
Dear Lesley B

Thank you for sharing your experience of your recent stay. I was delighted to hear that Paul offered you a warm and and efficient welcome on your arrival to the hotel. I will certainly share your feedback with him.

Our central location in the City is indeed very popular with our guests and I'm glad that it worked well for your visit.

I'm pleased to hear that you would definitely stay with us again and with this in mind, my team and I look forward to having the pleasure of welcoming you back to the hotel when you next have plans to visit Manchester.

Kind regards
David Daly
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ringwood, United Kingdom
1 review
Reviewed 24 July 2014

Chose this hotel as it was very convenient to book direct with their website, after being shocked at the price that Premier Inns were charging for a room in central Manchester. Wasn't disappointed with anything during my short stay. Made very welcome at reception - the room was well kitted out, clean and comfortable. The bar and restaurant was a very pleasant space in which to have a drink and something to eat. Location great for Manchester Central. I will be returning for another short business trip in September. Thanks - John Underwood

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank John U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 25 July 2014
Dear JohnU

Many thanks indeed for sharing your experience of your recent business trip. I was delighted to hear that you enjoyed your time with us and we look forward to welcoming you back again in September.

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 July 2014

i have stayed here at least three times, previous stays were under another management, this is a good location in city centre with nearby railway station, buses, trams and taxi service. Selection of restaurants and cafe's nearby and more really nice food places 5 miles away. Also nearby shopping complex and massage service at walking distance. Friendly and helpful staff. Very likely to stay here again.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Khatpandwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David D, General Manager at Mercure Manchester Piccadilly Hotel, responded to this review, 25 July 2014
Dear TomTomTom7

Thank you for posting your review of our hotel following your recent stay with us. It is appreciated that you have taken the time to share your experience.

We look forward to having the opportunity of welcoming you back again very soon .

Kind regards
David Daly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Manchester Piccadilly Hotel

Property: Mercure Manchester Piccadilly Hotel
Address: Piccadilly Plaza Portland Street, Manchester M1 4PH, England
Region: United Kingdom > England > Greater Manchester > Manchester
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#31 Luxury Hotel in Manchester
#40 Business Hotel in Manchester
#42 Romantic Hotel in Manchester
#49 Family Hotel in Manchester
Price Range (Based on Average Rates): £
Hotel Class:4 star — Mercure Manchester Piccadilly Hotel 4*
Number of rooms: 280
Official Description (provided by the hotel):
WELCOME. The Mercure Manchester Piccadilly Hotel is situated right in the heart of the city centre, easily accessible from the M6 and the M60 motorways. Making it the perfect location to discover one of the livliest cities of the North. This vibrant city has a fantastic array of shops, theatres, clubs, bars and restaurants, guaranteed to meet all customers' needs. RELAX IN ONE OF OUR STYLISH ROOMS: Each of the 280 bedrooms has an en-suite bathroom, flat screen LCD TV featuring in room entertainment and high speed internet access, hairdryer, trouser press/iron, climate control as well as tea and coffee making facilities. Upgraded rooms are also available on request. The hotel offers a range of facilities for guests including accessible rooms. THE PLACE TO UNWIND: Enjoy a visit to ARTS Brasserie, serving modern food in stylish surroundings with a friendly atmosphere. Situated on the 3rd floor, overlooking Piccadilly Gardens, The Brasserie Restaurant is the perfect location to unwind at the end of the day. For a lighter meal choice, room service is available 24 hours a day. THE PLACE TO MEET: The Conference Centre comprises 10 flexible conference rooms all with complimentary wi-fi access, suitable for hosting discreet boardroom meetings or conferences up to 700 delegates. With the added benefit of natural daylight, soundproofing and climate control.Of course, its not just conferences that we're renowned for. Whether you're booking a wedding, gala dinner, private party or a company award ceremony, the International Suite is the perfect choice. Complete with its own private reception area, bar and stage. LOCAL ATTRACTIONS INCLUDE: Old Trafford - Manchester United's Stadium Manchester Central, The Palace and Opera House Theatres, Manchester City Etihad Stadium/Sportscity, Imperial War Museum, Trafford Shopping Centre, Manchester Art Gallery. By rail: Manchester Piccadilly Station 1/2 mile. By Air: Manchester Airport 10 miles. Parking: Chargeable parking. Limited spaces - subject to availability. Dry gym: Free use to residential guests. ... more   less 
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Also Known As:
Ramada Manchester
Manchester Ramada

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